Technical Support Assistant / e-Prescriptions
Unilabs, Laboratoire d'analyses médicales SA
Dübendorf
Key information
- Publication date:29 August 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Dübendorf
Job summary
Unilabs, a leading diagnostics company in Switzerland, offers comprehensive lab, pathology, and imaging services. Join our dynamic team and enjoy a positive work environment with great benefits.
Tasks
- Manage and create B2B and B2C databases effectively.
- Provide e-Prescription phone assistance and support.
- Participate in digital solution projects and installations.
Skills
- Experience in a medical lab is a significant advantage.
- Strong IT and digital tool proficiency required.
- Fluency in French, English, and German preferred.
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About us
Unilabs is one of the leading diagnostic companies in Switzerland and offers patients a comprehensive range of laboratory, pathology, and imaging services. As a leading digital champion covering the entire diagnostic spectrum, more than 13,000 Unilabs employees worldwide save lives every day. In Switzerland, we have 1,000 employees.
Your tasks
- Management and creation of B2B and B2C databases
- Telephone support for e-Prescription
- Participation in projects related to digital solutions
- Planning of installations and digital solutions (e-prescriptions, e-Shop...) within medical practices in coordination with technical equipment
- Telephone responses B2B and B2C
- Various administrative tasks
What you bring
Technical:
- Good mastery and ease of use of IT and digital tools
- Ease in using web platforms
- Knowledge of practice software and prescription tools is an asset
- Experience in a medical laboratory as well as knowledge of laboratory processes is a significant advantage
- Good oral and written command of French
Personal:
- Ease on the phone and interpersonal skills
- Excellent customer service sense and listening skills
- Autonomy and initiative, teamwork solidarity
- Priority management
- Rigor, care, and professionalism
- Comfortable with IT tools and quickness
- Database management and creation
- Good oral and written command of French, English, and German
- Stress resistance
Linguistic:
- English
- German is an asset
What we offer you
- An exciting and dynamic work environment with a lot of internationality
- Taking on responsibility and developing your potential
- A positive working atmosphere with a partnership-based collaboration and an appreciative and recognizing corporate culture
- Attractive fringe benefits as well as a 40-hour week and 5 weeks of vacation
- Annual flat rate for your personal analyses and special prices for radiological consultation within the Unilabs group
Contact
Mr. Laurent Krenzi looks forward to your application.
