Head of Service (m/f)
Hotel Waldstätterhof AG
Brunnen
Key information
- Publication date:02 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Brunnen
Job summary
Join the team at Hotel Waldstätterhof in Brunnen, a vibrant destination. Experience a dynamic work environment with great benefits.
Tasks
- Lead and inspire staff in our restaurants and event areas.
- Ensure guest satisfaction and oversee quality standards.
- Foster a friendly atmosphere while training new team members.
Skills
- Service training background with leadership experience required.
- Fluent in German, English, and French.
- Passionate about quality management and guest services.
Is this helpful?
The Seehotel Waldstätterhof Brunnen includes 104 guest rooms, the restaurants Rôtisserie, Fronalp Lounge, the Boulevard Café, the lake terrace, and a hotel bar. Our extensive seminar and banquet area offers capacities from 10 to 300 people. A spa area completes the offer. We inspire our guests with a high-quality standard and contemporary services.
Main tasks:
- As a service professional, you have an outstanding talent for organization
- You lead your employees in our restaurants, seminar, and banquet areas with great enthusiasm
- The well-being of our guests is as important to you as the training of our apprentices
- As an enthusiastic, dynamic, and communicative front personality who can promote and inspire employees, you also find it easy to lend a hand yourself.
- You create a friendly and pleasant environment for our guests
These qualities convince us:
- You started your professional career with a service apprenticeship and have made your profession a passion.
- Purposefully, you have packed your backpack with initial leadership experience.
- You also communicate in German, English, and French.
- You are interested in quality management systems or can already bring relevant experience.
We offer:
- A dynamic, young team that enjoys working in hospitality
- A workplace in the heart of Switzerland on Lake Lucerne
- Varied activities in different guest segments
- Various discounts and benefits within the Waldstätterhof family
- Employee accommodation if possible and by arrangement
Have we piqued your interest? For questions about the position, Mr. Johann Blume, Food & Beverage Manager, will be happy to provide information.
We look forward to receiving your application documents by post or e-mail (hr@waldstaetterhof.ch).
