Front Office Employee (m/f/d) 100%
Hoval AG
Härkingen
Key information
- Publication date:03 October 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Härkingen
Job summary
Join a successful family business in Härkingen, Switzerland! Enjoy a supportive work environment with great benefits.
Tasks
- Communicate with customers via phone and email effectively.
- Manage daily operations and optimize service technician scheduling.
- Handle administrative and organizational back-office tasks.
Skills
- Experience in customer service or call center roles is a plus.
- Excellent oral and written communication skills in German.
- Ability to remain calm in stressful situations.
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Front Office Employee (m/f/d) 100%
- Customer Service / Technical Support
- Härkingen
- Switzerland
Your main activities:
- You are in contact with our customers and partners by phone and email
- You are also responsible for daily business, daily planning, and optimal utilization of service technicians
- You also take on administrative and organizational tasks in the back office
- Varied and responsible tasks in a collegial and helpful team
- Hub function with extensive decision-making authority
- Successful family business with a casual culture
- Attractive employment conditions
- Workplace: Härkingen
- Excellent communication skills orally and in writing in German, additional languages are an advantage
- Experience as a call center agent (outbound/inbound, front office, etc.) is an advantage
- Experience in complaint management
- Very resilient even in hectic situations
- Basic training in commercial field or equivalent experience
- SAP knowledge is an advantage
Recruiting, Nicole Hensel (HR Assistant)
General Wille-Str. 201, 8706 Feldmeilen
Phone +41 (44) 925 62 19
