AMEOS: Customer Service Employee (m/f/d) Laboratory Diagnostics
AMEOS Gruppe
Bernburg
Key information
- Publication date:11 September 2025
- Workload:100%
- Place of work:Bernburg
Job summary
Join our innovative lab diagnostics team in a supportive environment. Enjoy opportunities for growth and exclusive benefits.
Tasks
- Handle incoming calls and inquiries about test status.
- Ensure completeness and plausibility of incoming orders.
- Prepare samples for forwarding to relevant departments.
Skills
- Completed training in a medical or commercial field required.
- Strong communication skills and a team-oriented mindset.
- Experience with MS Office and preferably lab software.
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Your Benefits
- A team that sticks together: A varied workplace in a future-oriented medical environment.
- Working in an innovative, quality- and service-oriented company
- A committed, collegial, and open-minded team
- Extensive training opportunities – internal and external
- Flat hierarchies and short decision-making paths
- Performance-based pay
- Exclusive employee benefits with over 600 renowned partners (e.g., travel, leisure, everyday life), as well as corporate fitness offers
- An attractive bonus program for successful employee referrals
Your Tasks
- Receiving incoming calls and inquiries
- Providing information on the status of findings, preanalytics, and recording additional requests
- Checking and verifying the completeness and plausibility of incoming orders
- Preparing samples for forwarding to the respective specialist departments
- Ensuring compliance with hygiene and quality guidelines
- Shipping of sample takers and sampling materials
Your Profile
- Completed training in a medical or commercial field, e.g., as a Medical Technologist (m/f/d) for Laboratory Analytics (MTL/MTA-L), for Functional Diagnostics (MTF/MTA-F), BTA, CTA, PTA, or MFA
- Career changers (m/f/d) and career starters (m/f/d) are expressly welcome
- Ideally, first experience in the field of laboratory diagnostics
- Confident handling of MS Office and ideally laboratory software or KIS systems
- Strong communication skills and enjoyment in dealing with senders
- Reliability, team spirit, and flexibility
- Independent, structured, and solution-oriented working style
- Class B driving license
