CRM Clerk 80 - 100%
TopCC AG
St. Gallen
Key information
- Publication date:03 November 2025
- Workload:80 – 100%
- Place of work:St. Gallen
Job summary
Join TopCC AG, a leading Cash & Carry market in Switzerland.
Tasks
- Manage customer data entry and respond to inquiries.
- Support planning and execution of marketing campaigns.
- Create training programs for TopCC staff members.
Skills
- Commercial education with experience in sales or administration.
- Strong MS Office skills, particularly in Excel and Word.
- Excellent German communication skills, both written and verbal.
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CRM Clerk 80 - 100%
Headquarters TopCC AG
TopCC AG, based in Gossau SG, operates 11 Cash & Carry pickup markets in the German-speaking part of Switzerland and employs 400 staff. We offer a comprehensive range tailored to the needs of gastronomy and trade, as well as business customers, schools, and clubs. All TopCC pickup markets have a staffed butcher's shop and a comprehensive wine department with expert advice and tasting opportunities. TopCC has been successfully operating for over 55 years. The competent and motivated employees contribute significantly to this success.
For our Headquarters TopCC AG we are looking for a customer-oriented, independent, and entrepreneurial-minded personality as
CRM Clerk 80 - 100%
Your Tasks
- You take care of recording and processing customer data, sending customer cards, answering info emails and inquiries via the hotline and customer programs
- You support the planning and implementation of campaigns
- You create and coordinate the induction programs for TopCC management employees
- You prepare various evaluations and handle general tasks
- You actively contribute to CRM projects
Your Profile
- You have a commercial education and professional experience, preferably in sales or internal service
- You have solid knowledge of MS Office, especially Excel and Word, as well as experience with SAP/R3
- You have a good command of the German language and can express yourself confidently in spoken and written form
- You are characterized by precise working methods, high organizational skills, and a strong quality awareness
- You are always focused on the needs of customers and provide first-class service
What We Offer You
- A varied task in a motivated and supportive team
- Attractive employee discounts and other benefits
- Free parking for a relaxed start to the workday
- Five weeks of vacation for relaxation
- CHF 300 annually for your health care as well as a company health management
If you have questions regarding tasks, Nicole Widmer, CRM Clerk, at phone number 071 313 66 70 is happy to assist you. For further information, you can contact Luzia Bühler, Head of CRM/Customer Service at phone number 071 313 67 98. However, she will be absent from November 11 to 28, 2025.
