Dispatcher

About the job

With your organizational talent, you efficiently plan and dispatch our drivers, lead them with clarity and heart, and ensure that tours, vehicles, and documents run smoothly together. In this responsible role, you are part of the dispatch team in Amriswil and accompany the integration of the Schwarzenbach location. In doing so, you actively shape and contribute daily to environmental protection and resource conservation through your work.

• Operational dispatch of drivers at the Amriswil, Staad, and Schwarzenbach locations
• Responsibility for integrating the Schwarzenbach dispatch into the Amriswil dispatch
• Order acceptance, control, and processing as well as administrative support (recording orders, customer calls/emails/customer portal)
• Leading drivers in daily business and conducting employee interviews
• Preparation of VeVA and ADR documents as well as compliance with safety and environmental regulations
• Management of relevant certificates/qualifications (e.g., CZV) as well as maintenance and use of TachoPlus and SuccessFactors
• Maintenance of master data and ensuring relevant data flows (ARV, LSVA, internal billing)
• Organization of container management and vehicle administration (e.g., MFK, repairs, LSVA)

• Completed technical or commercial basic training, ideally with experience in dispatch and logistics
• Good PC user skills and affinity for tools like TachoPlus and SuccessFactors are an advantage
• Very good German skills; French skills are an advantage
• Strong geographical knowledge of Switzerland
• High customer orientation as well as open and friendly interaction with customers and colleagues
• Resilience as well as flexible and efficient working style; ability to keep an overview even in hectic situations
• Team and interpersonal skills, organizational talent as well as discretion and loyalty
• Reliability, punctuality, cost awareness, and quality orientation
• Willingness to travel for regular assignments between Amriswil and Schwarzenbach

• With your job, you make an active contribution to environmental protection and resource conservation
• Lots of freedom, independence, and responsibility in your tasks
• Stability and a secure workplace
• Flat hierarchies and uncomplicated decision-making processes
• Family-like corporate culture: With us, you are not just a number
• At least 25 days of vacation / 30 days from the 11th year of service or from the age of 50
• Thommen Academy (internal training and development opportunities for our employees)
• Good social benefits (above-average continued salary payment in case of accident and illness, pension fund without loss risk)

The Thommen Group is one of the leading European recycling companies with roots in Switzerland. With our three strong brands Thommen, Metallum, and Immark, we offer complete recycling solutions for industry, trade, and municipalities. With over 30 locations in five countries, the Thommen Group is globally networked and an important link in the economic cycle. As a producer of high-quality recycled raw materials, we create and conserve resources.

Kerryn Jampen answers your questions about the application process.