Legal Administrative Employee

Thanks to more than 2,200 employees, we are a key player in mobility in the Geneva region, working daily in the service of the community.

In order to improve the daily life of the greatest number, we are constantly developing. That is why at Transports Publics Genevois, we count on our talents and why not soon on you?

We are committed to offering all our employees:
• a flexible and innovative working environment
• dynamic and evolving career prospects
• attractive social conditions

With us, everyone is welcome and we are convinced that your place is here. Are you ready for this new experience? Then join us!

To complete its team, the General Management is advertising a position for its legal department:

Administrative Employee - Legal Department

Your mission
Autonomously ensure, supporting the claims manager, the administrative tasks related to the handling of accidents and claims, guaranteeing quality service and compliance with internal procedures. Ensure the follow-up of complaints and reports of denunciation and contribute to the routine administrative activities of the department.

Your main responsibilities
• Ensure the complete administrative follow-up of accident and claim files, from collecting documents to forwarding files to the liability insurer,
• handle telephone reception within the framework of claims management,
• ensure the administrative follow-up of complaints and denunciation reports,
• participate in internal and cross-functional working sessions related to claims management to analyze needs, identify common issues, and propose improvement actions regarding procedures,
• ensure compliance with and application of the relevant regulations within your area of expertise.

Your profile
• Holder of a commercial CFC or equivalent,
• minimum 5 years of experience in a company, with strong interpersonal and listening skills in managing conflict situations,
• desired experience in a legal department, claims management department, or insurance company,
• experience in handling and managing compensation claims is an asset,
• good knowledge (or strong interest) in the network, as well as in the organization and operation of the company,
• mastery of common IT tools, with the ability to adapt and learn specific tools, knowledge of billing tools and especially S/4 Hana is an asset,
• autonomy, initiative, and ability to work in a team,
• rigor, analytical sense, and organization,
• excellent interpersonal skills: empathy, listening, ease in communication, including in sensitive contexts,
• strong writing and spelling skills.

Are you interested?
We hope this position will spark your curiosity and make you want to contribute to the deployment of our multimodal strategy which defines the overall vision for long-term mobility!
We strive to minimize our environmental impact, which is why we only accept complete applications received through our recruitment platform.

Start date: to be agreed
Application deadline: 02/13/2026