Team Manager / Assistant Boutique Manager 100% (m/f/d)

Bucherer is the leading brand in the trade of high-end watches and jewelry in Europe. Bucherer's philosophy is based on the constant inspiration provided by our clientele, excellence in hospitality, and a passion expressed daily.

Team Manager / Assistant Boutique Manager 100% (m/f/d)

within our Boutique in Crans Montana

Your responsibilities

• As Assistant Boutique Manager, support the technical management of the Boutique.
• Contribute to the development of appropriate measures to increase turnover in collaboration with the Boutique Manager.
• Ensure optimal merchandise management, analyze evaluations/statistics and identify trends, monitor assortments, etc.
• Maintain and expand the clientele as well as collect and analyze information to identify trends in different customer segments.
• Ensure a premium level of service.
• Initiate and organize customer events (external and internal) in collaboration with the Boutique Manager, marketing/event managers at headquarters and locally.
• Support exemplary care of VIPs.
• Ensure the active implementation of the "Bucherer Way" or brand-specific guidelines. Respect and implement the current general instructions and company directives (AML, data protection, safety instructions, etc.) as well as brand directives.

Your skills

• Training in retail, hospitality, or a similar specialty.
• Several years of experience in the luxury segment of retail/hospitality and in personnel management.
• In-depth professional knowledge in the field of watchmaking and/or jewelry.
• Taking responsibility for oneself and the team.
• Attention to detail and professional rigor.
• Open personality oriented towards customers and the team with a strong customer service mindset.
• Ability to communicate appropriately with recipients.
• Perfect presentation and friendly attitude.
• High degree of empathy and proven intercultural skills in relations with teams as well as local and international clientele.
• Native French speaker, excellent command of English; Italian and German are assets.
• Ease with IT systems and social networks.
• Sense of responsibility, good team spirit, and flexibility.

Our strengths - Your benefits

We offer you varied tasks in a demanding international environment. We promote the development of your sales skills directly in the field and develop abilities through targeted continuing education. We want to consolidate our position as a leader and are looking for people ready to deliver above-average performance and to apply their qualities within a dynamic company.

Your contact details

Bucherer AG

Ms. Yvonne Cachin

Senior HR Business Partner

http://www.bucherer.com/jobs