Kalaidos Fachhochschule AG
Zürich
Yesterday
Clerk: Student Administration 100%
- 20 March 2026
- 100%
- Zürich
Job summary
Join Kalaidos University as a Student Administration Officer.
Tasks
- Serve as a contact for student administrative inquiries.
- Process requests like course changes and deregistration.
- Manage email correspondence and complaint handling.
Skills
- Completed commercial training, preferably in university administration.
- Customer-oriented approach with a passion for student support.
- Strong communication skills and team collaboration.
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About the job
We are looking for a Clerk: Student Administration 100% in the Vice-Rectorate for Teaching starting April 1, 2026, or by arrangement.
You are responsible for the following main tasks:
- Contact person for general administrative concerns of students
- Processing of applications (program changes, deregistration, individual study plans)
- Management of the general email inbox
- Complaint management
- Support with grade entries and tuition fee control
- Maintenance and updating of customer and article master data in internal systems
- Close cooperation with other teams of the Vice-Rectorate for Teaching
You bring the following:
- Completed commercial training, ideally with experience in university administration, customer center, or internal sales
- Customer-oriented demeanor and enjoyment in contact with students
- High resilience and flexibility to respond quickly and professionally to various inquiries
- Adaptability and openness to change and varying tasks
- Enjoyment in constructive participation in a dynamic environment
- Strong teamwork and communication skills
- Willingness to work evenings and Saturdays
- Very good German skills in spoken and written form, French or English skills are an advantage
Look forward to:
- A varied role with great independence and personal responsibility
- A committed team and supportive colleagues in a professional working environment
- Modern employment conditions (40 h/week, coverage of KTG and UVG contributions, UVG supplementary insurance, etc.)
- Internal training and development opportunities as well as attractive employee discounts
- Flexible working hours, home office, and a centrally located workplace in Zurich Oerlikon (about 5 minutes walk from Zurich Oerlikon station)
Does this role appeal to you? Then we look forward to receiving your application via the 'Apply' button below. Unfortunately, applications by email or post cannot be considered.
Contact
Dr. Nina Caprez
Director of Studies
Kalaidos University of Applied Sciences AG
Phone:+41 44 200 19 30
Director of Studies
Kalaidos University of Applied Sciences AG
Phone:+41 44 200 19 30
Supervisor
Dejana Hüssy
Co-Team Leader Student Support
Kalaidos University of Applied Sciences AG
Phone:+41 44 200 19 35
Co-Team Leader Student Support
Kalaidos University of Applied Sciences AG
Phone:+41 44 200 19 35