Marketing and Communication Project Coordinator (m/f) - 100% - On-site

Solution Digitale SA is a rapidly growing 360° digital agency. We support companies and associations in French-speaking Switzerland in developing their digital presence, managing their e-reputation, and acquiring new clients.

In this context, we are looking for a project coordinator to join our team and ensure the smooth execution of our assignments.

The project coordinator is a key person: he/she plans, coordinates, and monitors all projects. In direct contact with the production manager, he/she helps streamline internal processes, client interactions, and ensures quality client follow-up.

Marketing & Communication Project Coordinator 100%

Workplace

1607 Palézieux

100% on-site

MAIN RESPONSIBILITIES

1. Project management and planning

• Plan and monitor the work stages of the production team (digital and print).
• Organize necessary time slots and manage the overall schedule.
• Enter new projects into tracking tools, verify the completeness of elements provided by clients and sales staff, and ensure follow-up of future steps.
• Regularly check project progress and deadline compliance.
• Ensure consistency between progress, billing, and deliveries.

2. Client relations

• Manage the telephone switchboard.
• Follow up with clients for missing elements or necessary validations.
• Maintain contact throughout the project (proactive follow-up, check-in calls).
• Track modification requests and dispatch client requests.
• Support and train clients in using the implemented digital tools.
• Facilitate exchanges within teams.
• Verify that quality standards defined by the agency are met.
• Document and update production follow-up processes.

Manage the collection of client feedback upon delivery

3. Administrative follow-up and support to management

• Contribute to secretarial tasks for management (preparing commercial offers, client correspondence, appointment confirmations).

PROFILE SOUGHT:

• Commercial employee CFC with experience in communication or marketing agency
• or Diploma from a higher education school (ES) in marketing, communication
• or CFC + project management diploma (e.g., SAWI, CREA, IFM, HES, etc.)
• Experience in planning, prioritizing, and structuring tasks autonomously.
• Rigor and attention to detail, while maintaining a pragmatic and results-oriented approach.
• Strong client relationship skills and a taste for teamwork.
• Perfect command of French (spoken and written).
• Good knowledge of digital tools (Google Business, social networks, CMS, collaborative suites, Trello, TEAMS).
• Experience coordinating production teams (graphic designers, developers, videographers, printers, etc.).

Personal qualities:

• Responsible and solution-oriented, with strong anticipation and problem-solving skills.
• Excellent organizational skills and mastery of priority management.
• Ability to take a step back from unforeseen events and maintain an overall vision in demanding situations.

OUR OFFER:

• A digital agency with a startup and collaborative spirit, offering real development opportunities.
• The possibility to take on key responsibilities, organize and follow varied projects, while having a direct impact on assignment delivery and client satisfaction.
• A strategic role where your skills and ideas will be valued: you can propose improvements, streamline internal processes, and actively contribute to the agency's evolution.
• A close relationship with management and daily collaboration with the entire team (consultants, production, creatives, founders).
• 5 weeks of vacation, a 13th salary, a premium LPP plan, and a performance-related bonus.

Your role is central, as you will hold part of the keys to our success.

👉 Start date: November 1, 2025

jobs@solution-digitale.ch

You must have your own vehicle and a driving license as the agency is located 3 km from Palézieux station.

📩 Submit your application via the form below or send your complete file (CV, cover letter, certificates, and photo) to the following address: jobs@solution-digitale.ch