Medical Secretary for the University Neurorehabilitation Service

Administration

Medical secretary for the University Neurorehabilitation Service

The University Neurorehabilitation Service of the Department of Clinical Neurosciences (DNC) is looking for a medical secretary for the neurorehabilitation and paraplegia sectors, with a workload between 80% and 100%.

The starting date is scheduled for February 1, 2026, or to be agreed upon.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a major role in care, medical research, and education.

The Department of Clinical Neurosciences (DNC) brings together the neurosurgery, neurology, neuropsychology, and neurorehabilitation services, the Leenaards Memory Center, the Neuroscience Research Center, as well as the Spinal Surgery Service. It provides integrated and personalized care for diseases affecting the central and peripheral nervous system.

The University Neurorehabilitation Service works with patients presenting all types of nervous system injuries (traumatic brain injury, stroke, multiple sclerosis, tumors, encephalitis, etc.). It guarantees highly specialized and interdisciplinary care throughout the recovery process, both inpatient and outpatient.

Mission

• You ensure the administrative management of patient files in outpatient and inpatient settings for the neurorehabilitation unit and paraplegia consultations
• You organize multidisciplinary meetings and coordinate follow-up meetings
• You collaborate flexibly and responsively with the team, ensuring continuity of administrative tasks
• You guarantee the proper circulation of documents between the different concerned services and sectors
• You contribute to the dynamics of the secretaries' pool, promoting versatility and mutual support
• You welcome, inform, and guide patients, their relatives, visitors, and internal collaborators with professionalism and kindness
• You provide quality reception, demonstrating active listening, availability, and an attitude adapted to each situation
• You provide clear and well-argued answers, strictly respecting confidentiality rules.

Profile

• You hold a Federal VET Diploma (CFC) as a commercial employee or an equivalent qualification, ideally complemented by a medical secretary diploma
• You have at least 3 years of experience in a similar position
• You master French perfectly, both spoken and written, and are comfortable with typing (10 fingers)
• You demonstrate versatility and a strong spirit of mutual aid
• You know how to prioritize your tasks and work autonomously
• You have excellent organizational skills, essential for the position
• You have developed interpersonal skills, with communication adapted to each interlocutor
• You show empathy, active listening, and availability, especially towards patients and their relatives
• You master common office tools (Microsoft Office suite); knowledge of CHUV institutional tools is an asset.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• Top-notch social benefits, 20 days of paternity leave, and 4 months of maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Séverine Laithier, event coordinator & academic assistant to Prof A. Sokolov, phone: 079 556 47 98 or Mr. Loric Berney, departmental director of administration and finance of the DNC, phone: 021 314 97 73.

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.