Employee Technical Support Heat Pumps

Key information

  • Publication date:21 January 2026
  • Workload:100%
  • Contract type:Permanent position
  • Place of work:Münsingen

Job summary

Join a Swiss family business focused on renewable energy solutions. Enjoy a supportive work environment with growth opportunities.

Tasks

  • Handle customer inquiries and provide technical support.
  • Create short offers and procure spare parts efficiently.
  • Collaborate with product management and service technicians.

Skills

  • Technical training in heating, electrical, or building technology preferred.
  • Strong communication skills and customer-oriented mindset.
  • Reliable, structured work style and a team player attitude.

Is this helpful?

We ensure the right temperature. As a Swiss family business with over 230 employees, we have been committed to renewable energies and energetically sensible system solutions since 1981. "Personal, honest and genuine." These are our values. We develop, produce and distribute air conditioning units, refrigeration machines and heat pumps and offer complex integrated system solutions that cool and heat rooms. As an owner-managed Swiss SME with over 70% in-house production, CTA is committed to the Swiss workplace.

Employee Technical Support Heat Pumps

To strengthen our team, we are looking for an immediate or agreed upon start for a

Your area of responsibility

·       Receiving and processing customer inquiries

·       Technical support for customers and internal employees

·       Preparation of short offers and procurement of spare parts

·       Conducting technical clarifications in cooperation with product management and our service technicians

·       Technical support and further development of the interfaces between PV systems, heat pumps and digital platforms

·       Ensuring the smooth operation of the app and remote maintenance systems including user support

·       Participation in the further development of internal applications to optimize processes and user-friendliness


Your backpack

·       Technical basic training - ideally as a heating installer, electrician or in a related profession in house and building technology

·       Interest in electrical, refrigeration and control technology

·       First experience with heat pumps is an advantage

·       Good communication skills and enjoyment of customer contact

·       Reliable and structured way of working

·       Team player and a strong service orientation 


Your perspective

You will find interesting work content, good development opportunities and attractive employment conditions with us. As a future-oriented and innovative company with energetically sensible products, we stand "in harmony with nature." Our employees are close to our hearts. We maintain a collegial and uncomplicated relationship with each other in a family environment. We are ideally accessible by public transport and by car. Free parking spaces are available to you.

Are you interested in an exciting challenge?
Apply today. We look forward to receiving your complete application documents.
Regula Schneider
Head of HR
Tel. 0041 31 720 10 18

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