Guest Service and Quality Manager

Become part of Zermatt Bergbahnen

Zermatt Bergbahnen AG operates the year-round, international excursion and snow sports area of Zermatt and is a modern employer, firmly rooted in Zermatt and the Mattertal. With a dedicated team of 280 employees, we offer visitors unforgettable mountain adventures through important ticket and information services at our sales points in the impressive mountain world of Zermatt.

A new professional challenge awaits you in the high alpine excursion paradise of Zermatt!

What you bring to the team

Your profile

• Completed vocational training, preferably in the service or tourism sector
• Very good language skills in German, English, and French (additional languages are an advantage)
• Willingness to perform, teamwork, and flexibility for weekend and holiday shifts.
• Experienced in handling common communication tools
• Enthusiasm for Zermatt and Zermatt Bergbahnen
• Good knowledge of Zermatt

We offer

• Interesting and varied work in direct customer contact
• Attractive employer with many benefits
• Regular working hours in shift work
• Motivated and friendly team