Customer Service Advisor: Telephony 40%
Zürich
Key information
- Publication date:29 August 2025
- Workload:40%
- Contract type:Permanent position
- Place of work:Zürich
Job summary
We're seeking multiple Kundenberater:in Telefonie roles in Zürich. This is a fantastic opportunity to join a supportive team.
Tasks
- Be the first point of contact for various customer inquiries.
- Assist insured individuals over the phone two days a week.
- Manage inquiries with empathy and high customer orientation.
Skills
- Looking for an empathetic, outgoing personality with PC skills.
- Strong communication skills and social competence.
- Flexible availability on weekdays: Mon, Tue, Thu, Fri.
Is this helpful?
For our customer service located at Strassburgstrasse in Zurich, we are looking immediately for a limited period of the next 6 months for several
Customer Service Advisor: Telephony 40%
In this position, you are the first point of contact for the various telephone customer inquiries of our insured persons. You will support the insured with their concerns by phone two days a week from 8 am to 12 pm and from 1:30 pm to 5 pm.
Your profile:
- Empathetic, cheerful personality with a strong customer orientation
- Confident appearance and enjoyment of telephone work
- Proficient PC skills
- Flexible deployment (work schedule) on the following weekdays: Mon, Tue, Thu, Fri
- Good communication skills and high social competence
We offer you an open and results-oriented working atmosphere and an attractive workplace in the heart of Zurich.
Will you soon actively support us in our customer service? We look forward to meeting you in person.
