French Customer Service Employee (m/f/d)
Möbel Pfister AG
Etoy
Key information
- Publication date:02 October 2025
- Workload:100%
- Place of work:Etoy
Job summary
Join Pfister, a leader in Swiss home products, in our mission! Enjoy a supportive work environment with 100,000 attractive products.
Tasks
- Handle customer inquiries via phone and written communication.
- Provide professional customer service and manage complaints.
- Process orders, returns, and credit notes independently.
Skills
- Basic commercial training or completed apprenticeship in services.
- Fluent in French and German, both spoken and written.
- Strong customer orientation and teamwork skills.
Is this helpful?
At pfister, we share a vision: we want to establish ourselves in every household in Switzerland with our products. To this end, we are looking for employees to actively support us. Help us bring the approximately 100,000 products from our assortment into the homes of our customers. Whether in one of our 18 branches or at the Suhr headquarters, a unique working environment awaits you, with attractive products, not to mention appreciation and respect for your commitment. Today, nearly 1400 people work at pfister: do you want to join them?
French Customer Service Employee (m/f/d)
Your new responsibilities
- Receiving and processing customer requests by phone and in writing
- Ensuring professional customer service
- Coordination with internal and external departments
- Handling complaints
- Independent case follow-up
- Entering orders, returns, and credit notes
- Invoice verification
- Various monitoring tasks
What you bring
- Basic commercial training or completed professional apprenticeship in the service sector
- Fluency in French and German, both spoken and written
- High stress resistance and good communication skills
- Strong customer and service orientation
- Sociable personality and team-oriented
- Good computer skills
- Professional experience in customer contact
- Affinity with the furniture sector
- Technical understanding
- Knowledge of other foreign languages is an advantage
