Application Manager Taxation 100%

Application Manager Taxation 100%

Welcome to the fascinating world of taxes! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten.

Our department "Digital Services" is the digital backbone of the tax system. Everything here revolves around specialist applications, operations, projects, support, IT security, as well as change and release management. Over one million private individuals and companies entrust us with their tax data every year and expect our online portals to be reliably available. At the same time, over 2,500 cantonal and municipal employees rely on our approximately 90 specialist applications. And this is exactly where you can make an important contribution with your expertise.

Our department "Digital Services" is the digital backbone of the tax system. Everything here revolves around specialist applications, operations, projects, support, IT security, as well as change and release management. Over one million private individuals and companies entrust us with their tax data every year and expect our online portals to be reliably available. At the same time, over 2,500 cantonal and municipal employees rely on our approximately 90 specialist applications. And this is exactly where you can make an important contribution with your expertise.

Your tasks

• You are responsible for the further development and maintenance of the assigned IT services and applications throughout their entire lifecycle.
• In doing so, you collect and prioritize requirements, check their feasibility, and coordinate with specialist departments and partners.
• In operations, you ensure smooth processes, manage 2nd/3rd level support, and conduct user training.
• Together with internal and external partners (Office for Informatics, manufacturers, developers, suppliers), you ensure stable performance and represent the interests of the users.
• In addition, you take on financial and contractual responsibility in your area and keep planning and budget in view.
• You actively participate in projects, specialist groups, and committees.

Your profile

• You have a university degree in computer science, business informatics, business administration, or an equivalent qualification.
• With your several years of experience in application or service responsibility, you are well acquainted with complex IT environments.
• An affinity for taxation is an advantage.
• You bring knowledge of ITIL, HERMES, or comparable methods as well as experience in requirements engineering and architecture topics.
• Structured, networked, and solution-oriented work characterizes you – and you approach complex tasks with enthusiasm.
• Very good German skills are part of your profile as well as clear and target-group-oriented communication.
• Entrepreneurial thinking, customer orientation, and persuasiveness complete your profile.

Our offer

• A solid employer with attractive employment conditions according to cantonal guidelines.
• An outstanding training offer and the time to use it.
• Flexible working hours, home office options, and lunch checks.
• A workplace at the Zurich-Altstetten location with good public transport connections.

Your next step

Do you feel addressed?

Then apply now – we look forward to getting to know you. Please note that we only process applications submitted via our online tool.

If you have any questions, Wolfram Wacker (Head of Taxation Group) is happy to assist you at Tel. +41 43 258 80 56.

Your new environment: Working at the Tax Office

We do not consider applications from recruitment agencies for this position.

Then apply now – we look forward to getting to know you. Please note that we only process applications submitted via our online tool.

If you have any questions, Wolfram Wacker (Head of Taxation Group) is happy to assist you at Tel. +41 43 258 80 56.

Your new environment: Working at the Tax Office

We do not consider applications from recruitment agencies for this position.