Product Owner - Digital Identity (edu-ID) (100% - all identities and backgrounds)

With around 180 employees, Switch supports Switzerland's universities, research institutions, and critical infrastructure organizations on their way to a secure and trustworthy digital age. With innovative IT services, secure infrastructures, expert advice, and the networking of relevant specialist communities, we help our customers effectively and efficiently use the opportunities offered by digitization.

To strengthen our team, we are now looking for a Product Owner with strong product management responsibility who shares this mindset:

• Do you believe products should exist to create real value, not just features?
• Do you get energy from turning complexity into clarity and shaping vision into outcomes that matter?
• Do you see the Product Owner role not as backlog administration, but as stewardship of impact, guiding teams to build the right things, for the right reasons?

If that sounds like you, then please come and help us!

Product Owner - Digital Identity (edu-ID) (100% - all identities and backgrounds)

What we offer you

You’ll join a talented, motivated team that cares deeply about making an impact. Together, we build products with a clear purpose: strengthening trust, serving the Swiss education and research community, and contributing to something bigger than ourselves.

As Product Owner, you’ll be trusted with accountability: setting vision, defining inspiring goals, and ensuring every decision delivers meaningful outcomes. Collaboration with colleagues, stakeholders, and users will be at the heart of your work — you’ll never be left alone, but always have the space to lead.

We don’t need a clerk to move tickets, a gatekeeper to block ideas, or a project manager to shuffle tasks. We’re looking for someone who believes that products are vehicles for impact and that great teams — guided by clarity and purpose — can make a lasting difference.

Your impact

• Shape strategy & market position: Define and evolve edu-ID’s long-term vision, anticipate trends in digital identity and regulation, and translate them into opportunities for today and tomorrow. Prioritize what matters most and lead adoption so edu-ID grows its reach and strengthens Switch’s role as the trusted identity provider in Switzerland.
• Own business & financial health: Manage edu-ID’s business model end-to-end, from pricing and tariffs to budgets and sustainability. Build business cases that earn trust, spot risks early, and take accountability for financial viability and value creation.
• Lead product delivery: Keep an outcome-driven roadmap that is transparent and adaptable. Ensure investments deliver measurable results, provide data and insights for evidence-based decisions, and secure the resources needed to balance ambition with realism.
• Drive collaboration & governance: Represent edu-ID in Switch’s portfolio governance, align with other Trust & Identity services, and improve cross-cutting processes. Be the voice of edu-ID while keeping the bigger system in view.

What you bring

• Proven experience as a Product Owner / Product Manager, with a strong track record of delivering user and business value for external-facing products and successfully scaling them.
• Strong grasp of digital business models, pricing, and financial management.
• Ability to set direction under uncertainty and unite stakeholders around it.
• Confidence to make transparent, data-driven decisions, while adapting quickly when evidence changes.
• Clear, compelling communicator, skilled at creating focus and alignment.
• Collaborative mindset: you know when to lead, influence, and listen.
• Curiosity, openness to feedback, and resilience from hands-on delivery.

(Nice to have: knowledge of identity technologies such as SAML or OIDC or related fields.)

Why Switch

• Purpose with impact: Our services, like edu-ID, are critical digital infrastructure for Switzerland’s education and research community. By working with us, you’ll contribute to something bigger: a secure and trustworthy digital future.
• Culture & values: We believe in trust, openness, and collaboration. People matter to us as much as technology, and you’ll join a diverse, purpose-driven team where learning and growth are part of everyday work.
• Flexibility & growth: We value autonomy and responsibility, combined with support to make a difference. Our attractive work model includes flexible working hours, hybrid work, overtime compensation, and many more..
• Workplace: Modern offices in the heart of Zurich, with a team culture that works mainly in English but embraces both German and English as company languages.

Does that sound exciting in itself? Then find out more about what it's like to work at Switch

and get an overview of the benefits.

Switch is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We do not discriminate based on gender identity, sexual orientation, ethnicity, religion, age, disability, pregnancy status, or any other differences. Also, if you have a disability, please let us know how we can make the interview process better for you; we're happy to accommodate!