Store Manager (m/f/d) - Thun (100%)

Store Manager (m/f/d) - Thun (100%)

• Full-time

Company Description

Job Description

WHAT YOU DO

As a store manager, you bear overall responsibility for the store and lead your team with the goal of creating an inspiring, inclusive, and high-performing work environment. You ensure an excellent operational and visual customer experience and actively promote collaboration as well as entrepreneurial thinking at all levels.

You:

• are responsible for the entire customer experience in the store, ensure a strong visual and commercial presentation, implement service tools to strengthen customer loyalty.
• analyze sales and budget targets, derive targeted optimizations, and implement them with your team – while ensuring cost-efficient store maintenance and sensible use of all resources.
• plan tasks and staff deployment efficiently, ensure the smooth running of all operational processes – from the sales floor to storage areas, as well as cash register and fitting room routines, and daily store opening and closing.
• develop your team strategically through recruiting, onboarding, regular feedback discussions, individual development, and succession planning – strengthening motivation, cohesion, and performance culture.
• follow current fashion trends and relevant influencers with a confident sense of style and ensure that your team uses this knowledge effectively in customer contact.

Would you like to learn more about the role of Store Manager? Listen to our jobcast episode and learn more about the job firsthand – directly from our team: Store Manager

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WHO YOU WORK WITH

Our stores are the heart of H&M – here our customers experience the brand up close. Every team member contributes to creating an inspiring and welcoming atmosphere.

You work closely with your team and help our customers feel confident and express their individuality with the latest trends and timeless styles.

WHO YOU ARE

We are looking for talents with …

• experience in leading and organizing a retail store.
• experience in coaching and strategically developing a team.
• strong skills in planning and prioritization.
• confident handling of sales planning, analysis, and follow-up.

and talents who …

• communicate inspiringly and clearly, as well as listen empathetically and actively.
• are ambitious, performance-oriented, and goal-driven.
• think analytically, act flexibly and solution-oriented, and have a confident sense for numbers and contexts.
• create excellent customer experiences with great commitment and team spirit, actively drive sales, and motivate the entire team to top performance.
• have a passion for fashion, trends, and commerciality.

WHO WE ARE

The H&M Group is a globally operating company with strong fashion brands and innovative business areas. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be contradictions. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we use our size and knowledge to lead the fashion industry into a more inclusive and sustainable future.

WHY YOU WILL LOVE WORKING WITH US

We are proud to be a vibrant and open company. Our store managers benefit from attractive advantages and diverse development opportunities worldwide.

• Employee discount on all our products and brands.
• 30 days of vacation
• HIP – H&M Incentive Program (bonus program)
• Employee Assistance Program (support offers for employees)
• Corporate Benefits (exclusive discounts at many brands)
• Company pension scheme

JOIN OUR TEAM

Our strength and uniqueness lie in many things – in our inclusive culture, our strong values, and the development opportunities. But above all, it is our teams that make us who we are.

* More information about the processing of your personal data can be found in our privacy notice.

** We strive for a fair and equal process and ask you not to include a cover letter with your application, as these often contain information that can easily lead to unintended biases.