Call Agent (m/f/d)
Certas AG
Zürich
Key information
- Publication date:25 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Zürich
Job summary
Welcome to Certas, the leading Swiss company for alarm management. Join us for a secure, innovative work environment with top technology.
Tasks
- Ensure smooth operations in our certified alarm centers.
- Provide reliable support for households and businesses.
- Contribute to emergency response when it matters most.
Skills
- Experience in alarm management or related fields.
- Strong communication and teamwork skills.
- Ability to work under pressure and manage emergencies.
Is this helpful?
Welcome to Certas – the Swiss market leader for professional alarm management. As a subsidiary of Siemens Switzerland AG and the Securitas Group, we rely on the latest technology, highest quality, and absolute reliability. Day by day, we take the decisive step forward so that people can feel safe in their homes, during their leisure time, and at work. In our certified alarm centers in Zurich, Lausanne, and Lugano, our employees ensure that everything runs smoothly in an emergency – for private households, companies, and the public sector.
Would you like to help ensure that help arrives exactly when it is needed? Then become part of our team in Zurich as:
YOUR MISSION WITH US
WHAT WE OFFER
WHAT YOU BRING
Are you the person we are looking for?
Then apply now via our application form at www.certas.ch/karriere.
If you have any questions, we are happy to assist you:
📧 personal.certas@certas.ch 📞 +41 44 637 37 67
To all recruiters: Please observe the terms and conditions of the Securitas Group. Certas does not accept unsolicited application documents from agencies for this vacancy.
Certas AG, Swiss Alarm and Operations Center
Kalkbreitestrasse 51, P.O. Box, CH-8021 Zurich
