Head of Digital Product, Retail Experience

Key information

  • Publication date:03 November 2025
  • Workload:100%
  • Place of work:Zurich

Job summary

Join Dosenbach, Switzerland's leading shoe retailer, known for innovation. Enjoy a vibrant work environment with growth and great benefits.

Tasks

  • Lead and support the team alongside store management.
  • Ensure the store's performance and implement necessary actions.
  • Provide excellent customer service and manage inventory.

Skills

  • Completed basic education, ideally in fashion or retail.
  • Leadership experience and strong service orientation.
  • Effective communication and prioritization skills.

Is this helpful?

Job-ID: DOCVKDOS-2025-036801 Employment level: Full-time Location: Kreuzlingen Start date: as of January 1, 2026 or by arrangement About us: We are the leading shoe retailer in Switzerland and set new standards in retail. Maybe soon together with you? Progress, passion, team spirit, and quality of life are our employer values that we live by and that connect us all. That gives you security, that gives you a perspective, that gives you quality of life. Here YOU experience and move things. Together we improve day by day and make our customers happy. Because YOU move us! Become part of the unique Dosenbach. WE are DOS.

Are you an upbeat person and eager to experience a unique team spirit and progress?

Responsibilities:
  • You lead and support the team professionally and personally together with the store management and support and promote the employees
  • You are co-responsible for the appearance and performance of the store and implement necessary actions in coordination with the store management
  • You ensure competent, comprehensive, and friendly advice
  • You manage the merchandise on the sales floor as well as in the warehouse
  • You accept customer orders and process exchanges with our digital devices (smartphone & service stations)
Our requirements:
  • You have completed basic training, ideally in the fashion & apparel sector
  • You already have some leadership experience and your service orientation underlines your professional experience
  • You are not only interested in the products but have the ability to understand our customers and fulfill their wishes
  • You have a can-do mentality, are open-minded and communicative, and have the ability to prioritize tasks efficiently
  • You enjoy working hand in hand, support your team, are appreciative, and motivated to move forward together
Final additional info: With us, PROGRESS is written in capital letters. We offer the opportunity for continuous professional and personal development. PASSION drives our employees daily. We love the dynamics in retail, have a passion for fashion. We place great value on open communication and mutual appreciation. Together we are stronger, TEAM SPIRIT is actively lived. Combining work and leisure is QUALITY OF LIFE. You benefit, among other things, from 6 weeks of vacation, flexible working models such as additional joker days for Saturdays, employee discounts, team events, and support for further training.

Does that sound exciting to you? Then we look forward to your application via our online tool.

(Paper dossiers and dossiers from personnel service providers will not be considered)


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