F&B Operations Manager (m/f)

• Management and supervision of the entire restaurant operation and coordination of the restaurant rooms, bar, and Spycher including banquets and events
• Operational management and leadership of the restaurant rooms
• Contact person for kitchen and service
• Operational coordination with the Chefs de Service, Chef de Bar, and the Head Chef
• Employee scheduling and training of service staff
• Compliance with the prescribed business philosophy, team rules, and employee ABC
• Adherence to employee policies regarding working hours, days off, holidays, and vacation
• Employee recruitment
• Creation of daily plans with station assignments
• Training and education of apprentices and interns
• Ensuring order and cleanliness of the restaurants
• Training and control for careful handling of work materials
• Assistance in organizing and conducting banquets and seminars
• Active guest care from reception, consultation, support to personal farewell of guests
• Leadership of employees including annual development talks as well as interim status assessments and feedback discussions – demanding and promoting
• Role modeling and integration of a sense of community and collaborative work among departments and within the own department
• Professional control of workflows, control as well as role modeling of uniform service standards and procedures
• Ensuring the flow of information to the CdS and employees
• Updating the service guide, work descriptions, and standards
• Careful introduction of new employees
• Active promotion of employee further education
• Personal further education

You have

• Completed vocational training in the field of restaurant management EFZ or graduation from a recognized hotel management school

• Several years of professional experience in a comparable position in upscale hotel/restaurant industry

• Sound knowledge in the areas of half-board, à la carte, bar, banquet, and event catering

• Excellent product knowledge regarding wines, spirits, and beverages in general

• Experience in planning and implementing banquets and events

• Native German speaker and very good oral language skills in French as well as English

You are

• Well-groomed and confident appearance with excellent manners
• Confident demeanor in guest contact and a host with passion
• Resilience, stress resistance, and decisiveness – even under high workload and complex processes
• Independent and solution-oriented work with a high quality standard
• Passion for upscale gastronomy and willingness to lead by example in daily business

• Year-round employment in a family environment
• Promotion of your professional and personal qualifications through internal and external training
• Full-time and various part-time models with flexible working hours with continuous service     also for career changers
• Use of the Solbad, sports pool, and fitness center at certain times
• Massages and care treatments for your health at advantageous conditions
• Special conditions at the sister hotel Beatus in Merligen-Thunersee
• Super special prices at all Private Selection Hotels
• Special prices for family overnight stays
• Special conditions on daily or seasonal rentals at the sports store Frautschi Sport
• Discounts in various shops in the region with the yourgstaad card
• Possibility of accommodation in our staff house and meals in the staff restaurant