Head of Service (m/f/d)
Zürich
Key information
- Publication date:19 September 2025
- Workload:100%
- Place of work:Zürich
Job summary
Looking for a new challenge nearby in a modern, innovative company? Join us now!
Tasks
- Lead and oversee the entire service area during catering events.
- Manage and guide the service team effectively.
- Ensure adherence to internal service and quality standards.
Skills
- Completed training in gastronomy or equivalent experience required.
- Excellent communication skills and team-oriented.
- High resilience and enjoyment in a dynamic work environment.
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Are you looking for a new challenge near you? In a modern and innovative company? Then apply now!
You with us - a recipe for success.
- Provision and management of the entire service area for catering events
- Professional and personnel leadership of the service team
- Ensuring compliance with internal service and quality standards
- Point of contact for guests during events
- Control and compliance with hygiene and safety regulations according to HACCP standards
- Completed training in gastronomy or equivalent professional experience
- High resilience and enjoyment of a dynamic work environment.
- Very good German skills (spoken and written) and good English skills are an advantage
- Communicative and open personality with enjoyment of guest contact and teamwork
- Quick comprehension, independent, flexible and team-oriented
- Feasting: Free, fresh and healthy employee meals
- Discounts: Employee rates in SV-managed hotels and discounted meals in our restaurants
- Flexibility: Part-time work and job sharing possible, depending on the operation no hourly rooms
- Workwear: We provide and clean employees' work clothing
- Compensation: Market-based salary and 13th-month salary
- Family-friendly: 5 weeks of vacation, purchase of additional vacation possible, 16 weeks maternity leave
- Bonus and vouchers: Employee referral program, gifts for anniversaries and birthdays
- Development: SV Academy with nearly 300 trainings, courses, further education opportunities and e-learnings
- Additional benefits: Various discounts (e.g. at Sunrise, Reka, Migrol, Fleurop, collective insurance CSS/Helsana)
Nina, Co-Team Lead HR Recruiting DE & CH
The SV Group is a leading gastronomy and hotel management group based in Dübendorf near Zurich. The group operates in several business areas: restaurants for companies and schools, hotels with own brands as well as with other renowned brands as franchisee, public restaurants with innovative concepts as well as gastronomic delivery service and catering. The SV Group employs around 5,800 employees, of which 4,000 are in Switzerland.
The SV Group goes back to the non-profit organization "Schweizer Verband Soldatenwohl" founded in 1914. Else Züblin-Spiller established soldiers' lounges nationwide and served balanced and affordable meals there. The idealistic values of the founder are continued today by the SV Foundation. This non-profit foundation is the majority shareholder of the SV Group and uses its funds for projects in the field of healthy nutrition and for the common good.
In the catering department of the Polyterrasse at ETH Zurich, we support a versatile range of events – from a small coffee break to the festive master’s celebration with up to 500 guests. The place of work is mainly in the main building of ETH but also includes events in various annex buildings.
With professional service, flexibility and attention to detail, we ensure that every event becomes a successful experience for our guests.
The working hours are based on the respective duty roster and are usually from Monday to Friday. For special events, there may occasionally be assignments on weekends.