Head of the Client Department (Member of the Management Board)

SUISA, Genossenschaft der Urheber und Verleger von Musik

Zürich

Key information

Publication date:13 October 2025
Workload:100%
Contract type:Permanent position
Place of work:Zürich

SUSA, present from the first notes

SUISA is the cooperative of music authors and publishers. More than 44,000 composers, lyricists, and music publishers have organized themselves in this company founded in 1923. SUISA ensures that music can be used publicly and that the rights holders are properly remunerated for these uses. Having sister companies worldwide, it collects royalties for more than two million authors and publishers. About 200 employees work at SUISA between Zurich, Lausanne, and Lugano.

SUISA connects creators and users of music. The Client Department takes care of music users and reconciles their interests with those of the authors by granting licenses for the use of music.

These activities motivate you

Strategic and operational responsibility for the Client Department
Responsibility for licenses and negotiations with clients
Market analysis and prospecting, acquisition of new clients
Supervision of the management of usage declarations and tariff application
Execution of payment and collection processes
Responsibility for the central process, from licensing to distribution
Interface with the legal department and tariff development
Active participation in the overall strategic development of SUISA
Cross-functional coordination and collaboration with all relevant entities
Integration of operational and market-oriented perspectives in overall management
Ability to design organizational changes in collaboration with the management team
Co-responsibility for effective decision-making processes within the Management Board
Representation of SUISA in external bodies and with relevant stakeholders, if necessary

Your profile

Extensive experience in copyright law in the Swiss and international context
Knowledge of licensing practices and tariff structures is a major asset.
Strong negotiation skills with private clients and institutions
Good IT knowledge (ideally also in the field of works databases and CRM systems) and a keen sense of digital processes and their optimization
Very good business management knowledge and a taste for innovation and continuous optimization
Good network in the Swiss cultural scene (and ideally also international)
Very good language skills in German, French, and English and, ideally, in other national languages
Proven experience in management (strategic and operational) and cooperative management style with good delegation skills
Strong communication and negotiation skills
Excellent analytical and conceptual skills and, ideally, proven change management skills
Strong service orientation and decision-making skills

We offer you

We offer you the opportunity to invest precisely in the areas that correspond to your strengths and interests. As an attractive employer, we create a working environment where innovation and cohesion go hand in hand. Our employees are the cornerstone of our project and establish a warm corporate culture in which you will immediately feel comfortable. Join a company that highlights your personality and strengths – an environment supported by loyal employees, a stable working environment, and the most modern technologies.

You can find more information about our working conditions here: https://job.suisa.ch/nous_offrons_que.html

Interested in this offer? Do not hesitate to send your complete application file by e-mail to the address of the consulting firm responsible for recruitment.

Amrop Executive Search AG,
André S. Wirz, partner,
andre.wirz@amrop.ch.

He is available by phone (044 919 86 09) to answer your questions or provide additional information.