Clerk 60%
Kanton Zürich
Zürich
Key information
- Publication date:17 November 2025
- Workload:60%
- Place of work:Zürich
Job summary
Join JuWe, a Zurich-based authority focused on justice and reintegration. Exciting opportunity to make a difference in a supportive work environment.
Tasks
- Manage the administration of learning programs effectively.
- Support case managers with data entry and process monitoring.
- Communicate with clients and partners to ensure smooth operations.
Skills
- Commercial education with at least two years of experience required.
- Fluent in German; additional languages are a plus.
- Proficient in MS-365, SAP, Visio, and Mindjet Mind Manager.
Is this helpful?
Correctional Services and Reintegration (JuWe) is an authority of the Directorate of Justice and the Interior of the Canton of Zurich and employs around 1,400 women and men from diverse professions. JuWe is primarily responsible for the enforcement of court judgments and the execution of pre-trial detention. For JuWe employees, preventing recidivism and the successful social reintegration of offenders is of particular importance.
The Probation and Enforcement Services (BVD) are one of seven main departments of JuWe and are responsible for the enforcement of prison sentences and court-ordered measures as well as probation assistance. They make an important contribution to crime prevention and the social integration of offenders.
Within the BVD, the Learning Programs division conducts targeted learning programs based on cognitive-behavioral approaches with various groups of convicted persons on behalf of the public prosecutors and courts of the Canton of Zurich as well as correctional authorities from across the German-speaking part of Switzerland.
From April 1, 2026, or by agreement, we are looking for a committed individual to join our team in the Learning Programs Service Center department.
Your area of responsibility
- As a member of our dynamic team, you will take on the responsible administration of the learning programs. This includes, among other things, registration, file creation and triage, review of penalty orders and judgments, precise course planning, and accounting of course fees
- You are the driving force behind the administrative and organizational support of the case managers in the Learning Programs area. This includes data entry, appointment monitoring, and ensuring smooth processes and deadline controls
- You ensure communication internally and externally, whether with clients or partners such as public prosecutors or enforcement authorities (phone, correspondence, email)
- Support the project management in planning, organizing, and implementing projects
Your profile
- You have completed commercial training and can demonstrate at least two years of professional experience in clerical work, project experience is an advantage
- Desired availability: Mon, Tue, Wed
- Your German skills are flawless in spoken and written form; knowledge of foreign languages is an advantage
- You are proficient in using the MS-365 suite and ideally have experience with SAP, Visio, and Mindjet Mind Manager
- You bring a growth mindset and see challenges as opportunities to grow personally and professionally
- You like to dive in headfirst, have a quick grasp, your understanding of people in difficult life situations and your resilience make you the perfect member of our team
- Finally, you have an impeccable reputation
Our offer
- Immerse yourself in an innovative working atmosphere at JuWe and benefit from thorough introduction to your new areas of responsibility
- Your new workplace is located directly at Zurich Altstetten train station
- Employment conditions are based on cantonal guidelines
- We work with annual working hours, enabling an optimal work-life balance
- We support you in planned further training to jointly advance your professional development
Take the next step in your professional career with us and send us your application via our online tool. We look forward to receiving your dossier!
For professional questions, Heidi Bhatta, Deputy Head of the Learning Programs Service Center, is available for you on Mon, Wed, and Thu at 043 258 36 28.
For questions about the application process, the Recruitment & Assessment team will be happy to assist you at 043 257 43 19.
As part of the application process, JuWe uses an online assessment. Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton of Zurich (zh.ch).
