Bilingual French/Italian Complex LAA Case Manager (m/f/x) 80-100%
Lausanne, VD
Key information
- Publication date:03 September 2025
- Workload:80 – 100%
- Place of work:Lausanne, VD
Job summary
Join Vaudoise, a leading Swiss insurer focused on the future. Enjoy a supportive, inclusive work environment that fosters talent.
Tasks
- Manage complex insurance claims independently and proactively.
- Collaborate across teams for effective case handling in multiple languages.
- Ensure compliance through invoice control and decision writing.
Skills
- Federal insurance diploma or equivalent with several years of experience.
- Proficient in MS Office and technical knowledge of insurance.
- Fluent in Italian and French, both spoken and written.
Is this helpful?
A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.
To strengthen our Personal Insurance Division, which offers our clients high-level services in claims management, we are looking for a versatile Complex LAA Case Manager, responsible for the autonomous and proactive management of files in the handling of complex claims in the field of accident insurance (LAA).
The fascinating tasks that await you:
- Fully manage the assigned portfolio files. Settlement and control of invoices, drafting decisions, monitoring pensions
- Collaborate with the different teams of the division to efficiently handle Italian-speaking and French-speaking files
What makes you unique:
- Federal diploma in insurance or an equivalent qualification
- Several years of practical experience in benefits management in personal insurance with good technical knowledge
- Very good knowledge of common IT tools (MS Office)
- Perfect command of Italian and French, both spoken and written
If you are also able to work independently while enjoying teamwork, stress-resistant, and comfortable in contacts, then you are the person we need!
We offer you:
- A healthy work environment in a mutual company labeled "Best Employer"
- Multiple social benefits, including flexibility in work organization and numerous employee discounts
- Support in development and training
- Human values focused on employee well-being
We look forward to receiving your complete application file digitally (with CV, cover letter, copies of work certificates and diplomas).
