Troubleshooting Operations Team Leader 80 - 100% (m/f/d)

About the Position

Hitachi Energy is a globally leading technology company based in Switzerland that develops sustainable energy solutions for reliable power supply. The GIS (Gas Insulated Switchgear) division stands for the highest quality, safety, and efficiency – and this is exactly where your future team comes in.

As Troubleshooting Operations Team Leader, you take responsibility for a dedicated and specialized team focused on handling and coordinating quality reports, analyzing and resolving operational disruptions. You ensure that problems are quickly identified, analyzed, and sustainably solved.

What You Can Achieve

• Technical and personnel leadership of the troubleshooting team consisting of 6 employees and their further development

• Ensuring compliance with quality and safety standards

• Responsible for creating and coordinating the processing of quality reports (QNs) in production

• Prioritization of quality reports (Q reports)

• Close collaboration with internal departments such as production, quality, engineering, planning, project management, and purchasing

• You are the first escalation level and work closely with internal stakeholders.

• Creation of reports and KPIs for performance measurement and quality metrics

• Further development of troubleshooting processes for continuous improvement

• Support during audits and internal reviews

• As a leader, you are responsible for compliance with all relevant external and internal regulations, processes, and guidelines

Your Background

• Technical education with further training (min. HF) or degree in electrical engineering, mechanical engineering, quality, or comparable field

• Several years of experience in troubleshooting, production processes, or quality management

• Leadership experience or strong leadership skills

• Analytical thinking, structured working method, and high problem-solving competence

• Strong communication and decision-making skills

• Fluent German and English skills

• Knowledge of SAP and MES

• Detailed product knowledge in the field of Gas Insulated Switchgear

More About Us

Our flexible working methods help you optimize your personal and professional performance and create an environment where all employees can develop their skills and grow.