AV Coordinator (80-100%)

AV Coordinator (80-100%)

The IT Services (ITS) of the University of Basel provide information and communication technologies for teaching, research, and administration as a central service provider. They support and advise the over 19,000 members of the university.

We are looking for an AV Coordinator (80-100%) for IT Services starting immediately or by arrangement. The position forms the strategic and tactical center of audiovisual management at the university - without leadership responsibility, but with high advisory, coordination, and design competence.

Your tasks

• Strategic development of the university AV landscape: Definition, maintenance, and implementation of AV standards in line with the university strategy, in close cooperation with the Vice-Rectorate for Teaching and other stakeholders.
• Lifecycle and resource management: Planning of replacement and investment cycles, updates as well as budgeting and central coordination of funds for AV equipment and support.
• Technology and market monitoring: Evaluation of new technologies for teaching and events, in close coordination with educational technologies, as well as conducting tenders and concluding framework agreements with external AV service providers.
• Design and control of the support process: Further development of the AV support process as well as operational management of 2nd and 3rd level support including escalation management with external partners.
• Consulting and coordination: Contact person and mediator between IT Services, room scheduling, construction project management, faculties, and other university units; professional support for new acquisitions and individual needs, as well as for new and remodeling construction.
• Training, documentation, and communication: Organization of training, knowledge transfer, and operation of a central point of contact (Single Point of Contact) together with the ITS Service Desk; creation and maintenance of documentation on standards, processes, and best practices.

Your profile

• Completed training or proven professional experience in the AV field; combined with an IT background or high technical affinity.
• Strong analytical skills and structured, process-oriented working style.
• Strong communication skills and enjoyment in advisory mediation between different stakeholders.
• Experience in coordination and project work, ideally in a university or educational environment.
• Independent, responsible, and service-oriented personality with high organizational competence.

We offer you

• Responsibility and scope for design in a central university service.
• Various opportunities for further training and development.
• An open, interesting, and broad working environment in the city center of Basel.
• Flexible working time models including home office possibility.
• Modern employment conditions, good social benefits, and various fringe benefits (family services, catering, sports, etc.).