Gewerkschaft Unia
Lausanne
10 hours ago
Specialized Technical Support Employee 80–100% - Lausanne
- 12 February 2026
- 80 – 100%
- Permanent position
- Lausanne
Job summary
Unia's unemployment fund, the largest in Switzerland, welcomes all employees. Engage in a fulfilling social role with excellent working conditions.
Tasks
- Ensure compliance with internal control standards in the region.
- Handle LTN cases and conduct necessary investigations.
- Provide level 1 technical support and manage complex cases.
Skills
- Completed CFC training with experience in social insurance, preferably unemployment.
- Strong knowledge of labor law and social insurance regulations.
- Excellent public service skills and a high level of social sensitivity.
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About the job
The Unia unemployment fund, open to all employees, is with nearly 70 sites the largest unemployment fund in Switzerland. The satisfaction of the insured is close to our hearts – we handle unemployment benefit claims competently, personally, and efficiently. Would you like to commit yourself to a good cause in the social field? Then, let's get acquainted.
Join our technical support team in Lausanne immediately or at an agreed date as
Specialized Technical Support Employee 80–100%
What you will move
- Ensure internal control (SCI) IC in accordance with national rules in the area
- Process LTN cases in accordance with national rules in the area (investigations with authorities, employers, insured persons, etc.)
- Technical support (level 1) for the sites in the area and discussion of complex cases with the competence center
- Handle RHT and weather-related cases
- Implement SECO revision decisions in the area
- Assist the competence center and opportunities for advancement
What you bring
- Completed CFC-level training with professional experience in social insurance, preferably in unemployment insurance
- Good knowledge of labor law, social insurance, the Code of Obligations, and the Unemployment Insurance Act
- Proven experience as a specialized employee
- Proficiency in common IT tools (MS Office) and the ASAL-SIPAC program
- Perfect command of French (another language is an asset)
- Passion for public service and high social sensitivity in connection with our activities and values
What we offer you
The Unia unemployment fund guarantees you modern working conditions and good social benefits. We promote part-time work, which makes it easier to balance professional and family life. And your development potential will be duly encouraged. A climate of mutual respect, collegiality, and liveliness awaits you.
Are you interested?
Do not hesitate to send your complete application file online only via Jobup with the reference: CCH ASTECH/CDC/First Name Last Name.
For any further information about the position, the head of the CdC and Technical Support is at your disposal by phone at 022 906 98 38 or by email: lea.engelerbenkhelfa(at)unia.ch
