Operations Assistant (100%, permanent or seasonal position)

About the job

With the hotels Säntis, Hecht and Löwen we operate three different establishments in the center of Appenzell. The Hotel Säntis is located directly on the historic Landsgemeindeplatz, while the other houses are situated on the picturesque main street. We are an owner-managed business with around 50 employees who work cross-functionally together.

This offers you a varied workplace: You are part of a team that covers everything from classic restaurant operations to banquets and celebrations to professional seminar services. Thanks to the three different houses, you benefit from great variety in everyday life, but retain the security and short decision-making paths of a local business. We value uncomplicated collaboration and an infrastructure that supports modern working.

• Warm welcome, check-in and check-out of our guests
• Active participation in service (breakfast, banquets and seminars)
• Processing reservations and general correspondence
• Managing the daily cash register and preparing daily closings
• Support with general administrative tasks

Your profile

• Training in hospitality/gastronomy or commercial basics with gastro experience
• Career changers also welcome
• You are an all-rounder: reception, service and PC work are equally enjoyable for you
• Natural, warm charisma and a neat appearance
• Reliable, a team player and loyal
• Flexible availability (shift and weekend work)
• Fluent German, good English skills
• Confident handling of the PC (MS Office)