Customer Advisor (m/f/d) 50%
Aargau Verkehr AG (AVA)
Reinach
Key information
- Publication date:04 November 2025
- Workload:50%
- Contract type:Permanent position
- Place of work:Reinach
Job summary
Aargau Verkehr connects people with train and bus services. Join a motivated team!
Tasks
- Advise customers on public transport offers and actively sell them.
- Provide guidance on leisure options like city trips and event tickets.
- Manage shop products and assist with Western Union transfers.
Skills
- Vocational training in public transport or equivalent experience required.
- Experience in selling public transport products essential.
- Strong knowledge of MS Office and CASA programs needed.
Is this helpful?
Aargau Verkehr connects people by train and bus. Every year, we safely, reliably, and environmentally friendly transport over 28 million passengers to their destination. Our motivated and well-trained employees are the heartbeat of our train and bus operations between Zofingen and Zurich Altstetten. Get on board and become part of our public transport family.
Customer Advisor (m/f/d) 50%
From advice to destination – with us, every journey becomes an experience.
To complement our team at the Reinach travel center and for replacements in other travel centers, we are looking for a service-oriented personality as a customer advisor immediately or by arrangement.
- You advise our customers on public transport offers and ancillary products and actively sell them
- You advise our customers on leisure offers (city trips / event tickets, etc.) and sell the corresponding packages / tickets
- You sell and manage products of the ancillary business (shop) and handle Western Union money transfers
- You assist in processing customer concerns
- Qualification as retail specialist in public transport EFZ, commercial employee in public transport EFZ, or equivalent training
- Experience in selling public transport products
- Good CASA and MS Office skills
- Enthusiastic and proactive personality
- Willingness to work irregular hours and weekends
- Varied and interesting activity with a lot of personal responsibility in a cheerful, motivated, and well-coordinated team
- Family-like working environment with appreciative corporate culture
- Attractive fringe benefits and generous discounts (e.g., free 2nd class GA, at least 5 weeks vacation, extended family allowances, participation in a fitness subscription, attractive pension solutions)
Then we look forward to your electronic application! For information, Selin Röthlisberger, Head of Travel Centers West, is happy to assist you by phone at +41 62 832 83 90.