Account Manager Public (m/f/d)

About the job

Account Manager Public (m/f/d)

100%

The Selecta Group, headquartered in Switzerland since 1957, is Europe's leading provider of coffee and innovative FoodTech solutions in the workplace and public spaces. Every day, we supply more than 10 million people in 16 European countries with premium coffee and beverages, snacks, and fresh meals. We owe our success, with an annual turnover of 1.4 billion euros, to our approximately 6,000 highly qualified, committed, and passionate Selecta employees who create millions of moments of joy daily for our customers and their consumers. Sustainability is an integral part of our business activities and focuses on key areas where we can make a positive contribution.

Workplace

Kirchberg BE

Start date

immediately or by arrangement

Main tasks

Support and development of existing customers

Sales and potential development

Quality and service control

CRM management

• Building and maintaining long-term, trusting business relationships
• Regular telephone and personal contact with existing customers
• Analysis of consumption and sales data to identify growth potential
• Proactive advice on assortments, machines, and services
• Preparation of offers and customer presentations

Sales and potential development

• Responsibility for budget, sales development, and action planning
• Negotiation of prices and commercial terms
• Increase in sales of refill products (coffee, snacks, beverages)
• Cross- and upselling of machines, additional modules, and services
• Execution of contract renewals and condition adjustments

Quality and service control

• Ensuring high customer satisfaction
• Preparation of customer analyses and reports
• Close coordination with technical, logistics, and internal sales departments
• Recording, coordinating, and following up on customer concerns
• Optimization and further development of vending machine locations

CRM management

• Experience in field sales, ideally in FMCG, coffee, or vending environment
• Strong skills in relationship management and needs identification
• Good commercial understanding and strong affinity for numbers
• Independent, structured, and reliable working style
• Solution-oriented personality with a pronounced service mindset
• Willingness to travel throughout Switzerland

Education

• Completed vocational training
• Further training with a focus on sales is an advantage

Profile

• Experience in the FMCG sector is an advantage
• Experience with CRM systems (e.g., Microsoft Dynamics or comparable)
• Very good MS Office skills
• Goal-oriented, structured, and independent working style
• Very good German and French skills, spoken and written; English skills are an advantage
• "Doer" mentality as well as motivation to actively contribute to the company's success and grow with the company

Special

Apply

Have we sparked your interest?

Then we would like to get to know you. We look forward to your application.

Then we would like to get to know you. We look forward to your application.

Please apply online via the Selecta career portal. Applications by e-mail or post will not be considered.