Technical Clerk and Deployment Planner
Avesco AG
Langenthal
Key information
- Publication date:16 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Langenthal
Job summary
AvescoTEC seeks a Technical Office Assistant and Planner! Join a dynamic team providing innovative solutions in construction technology.
Tasks
- Act as primary contact for clients regarding complex machinery inquiries.
- Coordinate service requests and ensure smooth operational workflows.
- Support technicians during maintenance and oversee project execution.
Skills
- Technical background with experience in machinery and service support.
- Strong organizational skills and technical problem-solving ability.
- Excellent communication skills in German and French, English is a plus.
Is this helpful?
Construction technology in your blood? Planning power in your head? Welcome to AvescoTEC!
Technical Clerk and Deployment Planner
(80% - 100%)
You love construction technology but want to move away from the front line? Become the strategic mind behind our service deployments! At AvescoTEC, you are not just a dispatcher but a technical advisor and deployment planner in one. You are the first voice for our customers and the best partner for our technicians in the field.
Your tasks
- Contact person for our clients – you support internal and external customers regarding our special construction machinery for surface and underground drilling technology as well as crushing and screening technology, answer all questions about scheduling, handle direct technical clarifications with our suppliers, and provide technical support for customer inquiries.
- Coordination at the center – you prioritize and triage customer inquiries and orders, schedule repair, maintenance, and fault deployments, and ensure smooth processes.
- Planning with foresight – from deployment and route planning to material and spare parts coordination to optimal preparation of our service technicians throughout Switzerland.
- Support during deployment – you assist our technicians with maintenance, faults, conversions, and commissioning while always keeping an overview.
- Administrative responsibility – you create offers, check reports, process orders, handle warranty cases, and ensure correct invoicing.
- Show readiness when it counts – you are flexible, pitch in beyond routine requests, and support our team when it is especially challenged.
Your profile
- Completed technical basic training, ideally supplemented by further education (e.g., technical business administrator).
- Technical understanding and experience in handling complex machines – ideally in the construction machinery or service technician environment.
- Experience in dispatching or service area is an advantage; more important are organizational talent and the ability to competently answer technical questions.
- Initiative, structure, and service orientation – you keep an overview even under high workload and find pragmatic solutions.
- Resilience, enjoyment of variety, and good communication skills – you are the central contact between customers, suppliers, and technicians.
- Very good German skills as well as good French skills for professional communication with customers and team. English is an advantage.
Our offer
- We love challenges – you can expect a responsible and varied activity with high flexibility and a lot of independence.
- We grow together – in our innovative customer service team, you experience true team spirit, flat hierarchies, and a leadership culture at eye level.
- We are passionate – your work has impact: you ensure that critical infrastructures are reliably supplied with energy.
- Support and promotion for training and further education – because your growth is also our growth.
- 40-hour week, at least 5 weeks of vacation, and attractive additional benefits. Free parking spaces as well as other employee discounts that make your everyday life easier.
Contact
Would you like more detailed information about this position? Simon Bieri, Head of Drilling Technology Service & Mobile Equipment, looks forward to your contact at +41 62 915 81 89. For information about the application process, please contact Christa Meienberger, HR Business Partner, at +41 62 915 80 44.
We look forward to your application via our application tool. Applications submitted by post or email will not be considered in the selection process.
Would you like more detailed information about this position? Simon Bieri, Head of Drilling Technology Service & Mobile Equipment, looks forward to your contact at +41 62 915 81 89. For information about the application process, please contact Christa Meienberger, HR Business Partner, at +41 62 915 80 44.
We look forward to your application via our application tool. Applications submitted by post or email will not be considered in the selection process.
