Mobility Genossenschaft
Rotkreuz
12 hours ago
Call Center Agent: 60-100% (m/f/d)
- 28 February 2026
- 60 – 100%
- Permanent position
- Rotkreuz
Job summary
Join Mobility, a pioneer in car sharing, based in Rotkreuz. Experience a fulfilling work environment with opportunities for growth.
Tasks
- Assist customers with vehicle reservations in multiple languages.
- Handle damage and accident reports with efficiency and care.
- Provide support and advice on our diverse product offerings.
Skills
- Completed commercial training or customer dialogue specialist education.
- Customer-oriented with strong communication skills in German or French.
- Flexible to work shifts from Monday to Friday, 08:00 to 20:00.
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About the job
Workload: 60% - 100% / Work location: Rotkreuz
What is important to you at work?
Co-creation? Self-fulfillment? Meaning? Balance? Challenge?
Co-creation? Self-fulfillment? Meaning? Balance? Challenge?
You get all this at Mobility. Because with us, it’s not called work, but: MORK – more than just work. As a pioneer of carsharing, we have experience with «changing the world». Do you want to help shape the transport transition in Switzerland and the path of Mobility? Then apply for this versatile role, where you can support our customers by phone with advice and assistance and strengthen Mobility with your drive.
Your tasks
- You manage vehicle reservations in German, French, and English and competently support our customers with all their concerns
- You receive damage and accident reports, forward them for further processing, and provide information about invoices
- You care about advising on our diverse product portfolio as well as comprehensive support for all questions regarding vehicle use
Your profile
- You have completed a commercial apprenticeship or training as a customer dialogue specialist
- Ideally, you already have professional experience in a comparable environment
- German or French is your mother tongue, and you have very confident oral language skills in the other language. You speak English at level B2; knowledge of Italian is an advantage
- You are enthusiastic about telephone customer contact, convince with your strong customer orientation and quick comprehension – and are ready to work flexibly in shifts from Monday to Friday between 08:00 and 20:00
"I look forward to the communicative collaboration with you as my counterpart, where we can exchange ideas and support each other. Customer enthusiasm will be tangible as our DNA for everyone."
Jeannette Bossart, 24h Service Center
Mobility as an employer
Characterized by appreciation and respect – that is Mobility as an employer. Our employees are our core competence, which we actively challenge and promote. We set high standards and support individually with targeted measures so that daily challenges can be handled independently and with commitment. Among other things, the unique corporate culture contributes to employees enjoying their work. Let yourself be convinced by the Mobility spirit and contribute your part to a meaningful business idea.
Characterized by appreciation and respect – that is Mobility as an employer. Our employees are our core competence, which we actively challenge and promote. We set high standards and support individually with targeted measures so that daily challenges can be handled independently and with commitment. Among other things, the unique corporate culture contributes to employees enjoying their work. Let yourself be convinced by the Mobility spirit and contribute your part to a meaningful business idea.
Excited and curious for more?
If you have any questions, I am happy to help.
Sabina Sager
jobs@mobility.ch
If you have any questions, I am happy to help.
Sabina Sager
jobs@mobility.ch
No applications from recruitment agencies will be accepted.
