Shift Supervisor Hourly 40-60%
Starbucks Coffee Switzerland GmbH
Sursee
Key information
- Publication date:17 July 2025
- Workload:40 – 60%
- Contract type:Permanent position
- Place of work:Sursee
Job summary
Starbucks Coffee Company is a leading specialty coffee provider. Join us for a unique work experience!
Tasks
- As a Shift Supervisor, oversee daily operations and team tasks.
- Ensure high-quality drinks and legendary customer service.
- Train and support team members while maintaining store standards.
Skills
- Must have strong interpersonal skills and a passion for coffee.
- Ability to work flexible hours and adapt to various tasks.
- Team player with a focus on customer needs and satisfaction.
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Here you belong
At Starbucks, you will be welcomed, supported, and inspired. You are part of the whole. With our benefits- Free drinks while working
- Discounts on our products
- Public Transportation Benefit
- Sports and Wellbeing Benefit
- Weekly coffee for you at home
- Employee stock
- Diverse career opportunities
- Coffee Master Program
- You will work for a cult brand that puts people and community at the center
- You will dive into an inviting world where you connect with partners who respect and appreciate each other
- You will make a difference every day through genuine, meaningful moments
- You will develop as an individual through diverse learning experiences
- You will feel supported and cared for, as your well-being is a priority
Here you belong
by- taking responsibility for the respective shift (opening or closing the store, dividing tasks within the team, setting breaks)
- taking the professional lead of the baristas in your shift
- being responsible for various administrative tasks such as placing orders or checking incoming deliveries
- being responsible for accurate cash handling
- offering all customers high-quality beverages and products while adhering to all recipe, presentation, health, safety, and cleanliness standards
- providing all customers with legendary service and building a connection with them at the first encounter
- responding to all our customers with clear and pleasant communication and addressing their needs
- ensuring a clean and organized workplace and store
- being flexible and willing to take on many different tasks in the store during each shift
- assisting in training new partners, positively recognizing their outstanding performance, and providing empowering coaching
Here you belong
by- acting with integrity, honesty, and loyalty to promote the culture and values of Starbucks
- being willing to work in flexible work models, such as early mornings, evenings, weekends, nights, and/or holidays
- being ready to set a positive example for all and maintaining a calm demeanor during busy times
- showing your ability and willingness to learn quickly, even if you have no work experience
- knowing how to optimally use your strong interpersonal skills
- being a true team player and building strong relationships
- having all necessary documents and papers to work in Switzerland (CH nationality or valid work permit)
