Customer Advisor Customer Center Communities (a) 80 - 100%
Berner Kantonalbank AG
Liebefeld
Key information
- Publication date:28 August 2025
- Workload:80 – 100%
- Place of work:Liebefeld
Job summary
Join BEKB, where we inspire sustainably – clients and team members alike! Enjoy a dynamic work environment with great benefits.
Tasks
- Handle incoming client inquiries from legal entities via phone and email.
- Engage in responsible financial advising on saving and investment topics.
- Maintain CRM and document sales opportunities effectively.
Skills
- You have a commercial background and enjoy client interaction in German and French.
- Strong oral and written communication skills in both languages.
- Proactive and service-oriented with independent work capabilities.
Is this helpful?
We inspire sustainably – customers and team members alike. You too? Then you are the perfect fit for this exciting position, where you take responsible and committed care of your customers' advice. Let your ideas grow with us, together we offer more than banking.
How you inspire
- You handle incoming written and telephone customer inquiries from legal entities
- You advise customers in a committed and responsible manner on topics such as numbers, saving, and retirement planning
- You maintain the CRM and document existing sales opportunities
- You clarify compliance issues and regulatory questions
- You ensure comprehensive customer care and refer customers to other business areas
What you bring
- You have a commercial basic education
- You enjoy customer contact and have strong oral and written communication skills in French and German
- You have a high service orientation and an independent working style
- You have a high level of initiative as well as entrepreneurial thinking
- You enjoy telephone contact with our customers
We are committed to you!
- Promotion of your individual development needs, both in terms of time and finances
- Flexible working arrangements (part-time, job sharing, home office, annual working hours)
- Between 25 – 30 vacation days per year
- Sustainable compensation: no individual bonuses, but profit sharing for all employees
- How we interact: informal culture - open – personal – team-oriented
Lena Rijkeboer
HR Recruiter
Your BEKB
For pioneers, bridge builders, and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate customers with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.
The well-being of our employees is close to our hearts. We promote young and experienced talents in their development, advocate for individual and flexible working arrangements, and pave the way for our employees to training and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment, and sustainability are firmly anchored with us; diversity , collaboration, and humor are part of our DNA.
