mobilezone ag
Rotkreuz
Yesterday
Customer Service Clerk (FR, DE, EN) 100% (m/f/d) Schlieren
- 30 January 2026
- 100%
- Permanent position
- Rotkreuz
Job summary
Digital Republic is an innovative mobile internet provider in Switzerland.
Tasks
- Handle customer inquiries via phone and ticketing system.
- Provide customer support and ensure high satisfaction levels.
- Develop improvement potentials for the Customer Care department.
Skills
- Completed training as a customer dialogue specialist required.
- Fluent in French and German, English is essential.
- Strong communication skills and a proactive mindset.
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About the job
Digital Republic is the innovative and flexible provider for mobile internet in Switzerland and part of the mobilezone group. Our offer includes fair and transparent mobile subscriptions, as well as advanced IoT solutions. With our focus on flexibility, simplicity, and good customer service, we are taking new paths in the Swiss mobile communications market.
To continue fully exploiting our growth potential, we are looking for reinforcement for our team immediately or by arrangement:
Customer Service Clerk (FR, DE, EN) 100% (m/f/d) Schlieren
We offer you:
- An exciting working environment in the telecommunications sector
- Central location in ZH (Schlieren) and very good public transport connections
- Flexible working hours including home office possibility
- Collegial atmosphere with informal culture
- Attractive BVG insurance benefits
- A Digital Republic Mobile subscription
- Attractive employee discounts in telecommunications + accessories
- The opportunity to help shape and actively change our future
- and much more...
Requirement:
For this exciting task, we are looking for someone with a completed apprenticeship as a merchant in the customer dialogue field. Ideally, you have already gained 2-5 years of experience in customer service and want to apply your knowledge and skills with us. What sets you apart is a positive, communicative, and independent personality and a can-do mentality. You have a flair for good customer relationships, a
high service orientation, and gladly take on responsibility. An eye for detail, a high standard of quality, and your ability to work in a team characterize you. Fluent French and German skills are a must, good English skills are indispensable.
You will take on the following tasks:
- Receiving, processing, and forwarding customer inquiries via telephone and ticketing system
- Telephone customer advice and sales
- Ensuring high customer satisfaction
- Maintenance of the self-help portal for customers
- Development of improvement potentials in the Customer Care department
- Collecting customer feedback and processing it into new product requirements
- General support of customers within the framework of support services
Have we aroused your interest? We look forward to your complete application with CV. Please note that we can only consider complete application documents. In addition, paper applications are not desired for ecological reasons.
Apply now via the online application system
Digital Republic AG, Suurstoffi 22, 6343 Rotkreuz | https://digitalrepublic.ch
