F&B Service Staff (m/f/d)

About the job

Company Description

The Zurich City West hotel complex combines three hotel brands from AccorHotels – Novotel, ibis, ibis budget – and offers 459 rooms accommodating around 1,000 guests.

The 4-star business hotel Novotel Zurich City West has 144 rooms, including 5 suites. In our restaurant "The Flave" we serve à la carte dishes and menus that combine local influences with Mediterranean elegance. Our offer is complemented by a bar, 5 seminar and banquet rooms, two escape rooms, as well as an indoor pool with a fitness room.

To strengthen our F&B team, we are looking for a service-oriented, motivated, and cheerful personality starting March 2026 in a full-time position 100% (m/f/d).

Job Description

• Welcoming and attending to our international guests in the restaurant, at the bar, and also in our seminar and banquet rooms
• Advising guests on the selection of food and beverages
• Mise-en-place preparations
• Room service
• Receiving and checking invoices and receipts
• Forwarding and handling guest feedback and complaints
• Assisting with the preparation and support of seminars (room setup, technology, reception, and care of participants)

Qualifications

• Several years of experience in F&B service
• Good German skills as well as very good English skills
• High quality awareness and quick comprehension
• Enjoyment and pleasure in guest contact
• Flexibility
• Team spirit

Additional Information

What we offer:

• Challenging and versatile work in a young, dynamic team
• Entry into one of the largest hotel chains in the world
• Attractive bonus system
• Personal and professional development opportunities
• Training and further education through internal courses
• Work clothing including cleaning
• Travel discounts within the group
• Free employee parking spaces
• Health promotion: In-house fitness offer

We are an inclusive company and our goal is to attract, recruit, and promote diverse talents.