Salesperson w/m/d 38.5h

About the job

Company Description

Job Description

As a sales employee, you are the friendly face that welcomes our customers and embodies the heart of our brand. With us, you will have the opportunity to provide our customers with the best service in every respect. From sales conversations to support at the checkout, in the fitting room, and throughout the store, you contribute to improving the shopping experience. Additionally, your responsibilities include processing deliveries, replenishing stock, and presenting the current collection. Your role is crucial in creating inviting experiences for our customers and showcasing the best of our brand. With warmth and enthusiasm, you accompany our customers on their journey, offering genuine support and proactive service to encourage and inspire them. Together with your team, you create meaningful moments. Previous experience in customer service and product knowledge is desirable but not mandatory. 

Qualifications

• Customer-oriented; you have a genuine interest in getting to know our customers and providing them with your expertise and a level of service that meets their expectations  

• Proactive; you use your initiative to offer your customers an unforgettable shopping experience 

• Curious; you look for opportunities to improve everyday processes and routines and act proactively when necessary 

• You listen and show interest in the ideas and opinions of others 

• You are honest and sincere in your approach  

• You are interested in fashion and trends  

• You are communicative, positive, and open-minded 

• You are willing to learn and adapt  

• You are cooperative, inclusive, and support others  

• You have good English skills   

Additional Information

This is a full-time position for 38.5 hours per week. The contract is permanent.

Benefits  

We offer our employees attractive benefits with extensive development opportunities worldwide. All employees receive a 25% employee discount, which can be used for all brands of our H&M group in stores and online. In addition to our employee discount, all our employees are included in our H&M Incentive Program – HIP. You can learn more about our H&M Incentive Program here .  

Additionally, employees based in Switzerland receive:

• 25 days of annual leave

• External counseling for personal and professional challenges

• Corporate benefits

• Pension plan

• 13th-month salary

Inclusion & Diversity 

At the H&M group, we are committed to creating and maintaining inclusive, diverse, and equitable workplaces throughout our company. Our teams should consist of a variety of people who share and combine their knowledge, experiences, and ideas. A diverse workforce positively influences how we approach challenges, what we consider possible, and how we interact with our colleagues and customers worldwide. Therefore, all diversity dimensions are considered in our recruitment process. 

Company Description 

ARKET offers essential collections for women, men, children, and home –

complemented by a seasonal vegetarian café. Inspired by simplicity, nature

and slow living, ARKET combines fashion, interior objects, and food that

are carefully made and curated.