Medical Secretary in the Intensive Care Unit - 100%

Company Description

With more than 12,000 employees representing 160 professions, the Geneva University Hospitals are a nationally and internationally recognized institution. To learn more about our institution, take a few minutes to watch our 2024 retrospective by clicking  here .

With nearly 1,200 employees, the  Department of Acute Medicine  (DMA) includes anesthesiology, clinical pharmacology and toxicology, intensive care, and emergency services. It fulfills a fourfold mission through its services, which provide expertise in frequent interaction with all Geneva University Hospitals, thanks to a transversal platform, aiming to ensure the best possible patient care.

The Intensive Care Unit cares for adult patients who present or are in immediate danger of developing vital organ failures due to a pathology or its complications, whether medical or surgical, and whose life is generally at risk. It also advises and intervenes as needed during resuscitation situations in other HUG departments and participates in urgent hospital interventions.

Job Description

Within the Intensive Care Unit, you perform all administrative tasks related to the service's activities.

You manage the scheduling of consultations (appointment booking, convocations, file preparation, document scanning) and organize additional examinations, while ensuring the proper follow-up of the medical file and the patient’s trajectory.

You handle all clinical documentation for the service (consultation reports, discharge letters, medical certificates), as well as the related follow-up and billing.

You draft and format various documents (correspondence, minutes, reports, development/update of procedures, etc.) and perform logistical tasks such as work requests, stock management, and room reservations.

You record postgraduate teaching hours, organize the arrival of 6th-year medical interns and new resident doctors in the service, and manage certain training schedules for medical teams.

You answer telephone calls and provide physical reception for patients and/or their relatives.

You manage mail and email correspondence.

You handle patient and insurance files and complaints (follow-up, typing documents, research, filing, scanning) and participate in the follow-up of billing files.

Thanks to your interpersonal skills, you develop close relationships with your colleagues and ensure service continuity by covering absences. More generally, your service-oriented mindset makes you a flexible person ready to apply your versatility within the institution to work in different departments as needed. 

You enter and update statistics related to the activity.

Qualifications

You hold a diploma as a medical secretary or an equivalent qualification.

You have 3 to 5 years of successful experience in a similar position within a medical secretariat.

You have perfect mastery of written and spoken French and proven writing skills.
Medical terminology is easily understandable to you. Knowledge of English is an asset.

You have very good computer skills (standard ECDL level on Word, Excel, PowerPoint, Outlook and/or Web EXIGÉ) as well as familiarity with software used at HUG (DPA, DPI, GRECO, Qualiac, Opale).

You are a team player and able to work in a shared office with several secretaries.

While having excellent organizational and prioritization skills, you are autonomous, dynamic, rigorous, and precise in your assigned tasks. 

Finally, you demonstrate a strong sense of confidentiality.

Additional Information

• Start date: 01.11.2025
• Number of positions: 1 
• Work rate: 100% 
• Job class: 11 (ECDL required for class 11)
• Contract: Permanent 
• Application deadline: 02.10.2025
• Contact for information:   DMA.secretariat@hug.ch

Your application must include a motivation letter, your CV, copies of diplomas and certificates required for the position, and the last 2 work certificates.

This announcement is addressed equally to women and men.

Committed to fighting unemployment, HUG encourages applications from the Cantonal Employment Office.

Only applications submitted via the recruitment platform will be considered. Paper and email applications will not be processed.