Intern (Customer Service & Administration) 100% (m/f/d)
Manor AG
Morges
Key information
- Publication date:25 November 2025
- Workload:100%
- Place of work:Morges
Job summary
Join Manor in Morges as a Customer Service & Administration Trainee! Enjoy a dynamic work environment and develop your skills.
Tasks
- Manage customer service tasks like complaints and click & collect.
- Ensure smooth information flow within the store and logistics.
- Train staff on new processes and maintain quality assurance.
Skills
- Preferably completed training in commercial or logistics fields.
- Strong organizational skills and planning abilities required.
- Analytical mindset with proficiency in Office applications.
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Intern (Customer Service & Administration) 100% (m/f/d)
Every visit is unique, and it is precisely on this uniqueness that our service is based. Thanks to our team spirit, agility, and customer proximity, Manor establishes itself as the number 1 department store for everyday life, both online and in our sales outlets. Do you enjoy dynamic environments and want to fully leverage your strengths? Then join us to shape the shopping experience of tomorrow!
To strengthen our team in the Customer Service & Administration area, we are looking from 01/03/2026, for a fixed term until 08/31/2026, at the Morges site, for a *motivated* and *committed* person* Intern, 100%.
Your responsibilities
- You manage the various tasks related to customer service (complaints, click & collect, Manor cards).
- You ensure a seamless flow of information within the department store and logistics.
- You coordinate merchandise management for daily activities.
- You are actively responsible for training employees during the introduction of new processes and programs or changes to them.
- You are responsible for the active development of the benchmark and are in regular contact with other sites.
- You are responsible for compliance and quality assurance of processes and procedures according to guidelines.
Your profile
- You preferably have completed basic training in the commercial or logistics field or in retail.
- You already have professional experience in an equivalent activity.
- You have good work organization and a keen sense of structure and planning.
- You convince with your analytical mind and your ability to quickly understand things, especially in the digital environment.
- You can work flexibly, initiative-oriented, and process-oriented.
- You are very familiar with all common Office applications.
- You are a perfectionist and enjoy taking on challenges.
- You convince with your positive energy and neat appearance.
Manor SA, whose headquarters are located in Basel, is the Swiss market leader in the department store sector with a market share of about 60%. In total, the company employs around 6,800 people and trains about 200 apprentices per year. Manor SA operates 65 department stores, 23 Manor Food markets, and 23 Manora restaurants as well as 3 distribution centers.
