Expert UX Designer

About ELCA

We are ELCA, one of the largest Swiss IT companies with over 2,300 experts. We are multicultural and have offices in Switzerland, Spain, France, Vietnam, and Mauritius. Since 1968, our team of engineers, business analysts, software architects, designers, and consultants has been offering tailored and standardized solutions to support the digital transformation of large public administrations and private companies in Switzerland. Our activities span several areas of cutting-edge technologies such as AI, Machine & Deep Learning, BI/BD, RPA, Blockchain, IoT, and CyberSecurity.

To strengthen our diverse UX team, we are looking for reinforcement at our Bern location. You will work closely with various professionals in our agile project teams and with our clients.

Your tasks

• You design and shape a positive, consistent UX strategy for sophisticated digital products and services of our clients and advise them across various business areas with the goal of a user-centered and measurably better customer experience
• You take responsibility for selecting and implementing HCD and service design methods and work closely with the agile development team
• You define design guidelines and map them in design systems
• You independently plan and conduct in-depth user research activities such as interviews, contextual inquiries, and card sorting, and derive well-founded insights
• You collect and analyze user needs and customer requirements to model optimal user journeys and customer experience using methods such as service blueprints, stakeholder interviews, and customer journey maps
• You develop and establish design guidelines, information architectures, as well as wireframes, conceptual and visual design of interfaces (web and mobile applications) and evaluate them with end users through prototyping and usability tests

Our offer

• A dynamic work environment with a young and highly motivated team
• Various opportunities to expand your knowledge and experience by working on a wide range of exciting projects, clients, and technologies
• Attractive prospects for career and personal development through training and coaching
• A flat hierarchy and a culture of collaboration across all disciplines
• The chance to change people's lives by building great software
• Work-life balance (41 hrs/week with flexible hours, possibility for home office, at least 25 vacation days), ergonomic and flexible workplace in a multicultural environment
• Interesting benefits such as: contribution to existing mobile phone or business phone, half-fare travelcard subscription and business travel in 1st class train, attractive pension fund models, coverage of non-occupational accident insurance (private, worldwide), advanced daily sickness allowance insurance as well as fleet discount

Your profile

• Completed studies (ETH, university, university of applied sciences) with a focus on UX, design, computer science, or related field
• 8+ years of experience in the UX field as well as solid knowledge of UX and service design methods along the entire user-centered design process
• Very good knowledge of Figma, especially in building variable- or token-based design systems in conjunction with UI libraries
• Strong focus on accessibility and practical experience with WCAG 2.0 or newer
• Strong analytical thinking and the ability to solve complex problems
• Excellent communication skills to collaborate effectively with clients and team members
• Fluent in German (native or C2 and passive knowledge of Swiss German) spoken and written as well as English (at least B2)
• Requirements for a personal security clearance by PSP VBS

Important note: Submission of a portfolio is a mandatory requirement. Only applications with a portfolio will be considered.

We rely on healthy values and are convinced that diversity is the key to success. Those who approach challenges with curiosity, motivation, and drive are exactly right with us! Be inspired by our motto: We make it work!