CRM Product Owner

Your Tasks

• Responsibility for the further development and operation of our CRM landscape based on Salesforce Marketing Cloud and Sales Cloud
• Implementation and further development of the CRM vision and the clear roadmap in close cooperation with marketing, sales, and ICT
• Collection and prioritization of requirements; translation into user stories and management of implementation
• Consulting on the automation of marketing processes
• Optimization of existing marketing and sales processes (lead management, opportunity handling, customer journeys, campaign automation)
• Ensuring high data quality
• Conducting tests, training, and change management activities
• Management of external partners and coordination of technical integrations (ERP, web, BI)

Your Profile

• Degree in business, IT, or a related field
• Strong communication skills, team-oriented, confident in stakeholder management
• Networked and analytical thinking
• Several years of experience working with Salesforce Sales Cloud and/or Marketing Cloud
• Deep understanding of sales and marketing processes as well as CRM methodology
• Advantageous: experience with automations, interfaces, APIs, or data management

• Develop yourself further: We support your personal and professional development with a variety of internal and external training opportunities.
• For your health: We offer various internally organized sports activities and an affordable staff restaurant for your balanced nutrition.
• On the safe side: We provide modern social benefits as well as continued salary payments and involve you in the company’s success.
• Well on the way: You have access to discounted fueling options, a staff bus that picks you up from the train station, and receive free entry to leisure activities.
• Impact and well-being: You benefit from short communication paths and our open and appreciative corporate culture. All this in a modern company that places great value on sustainability.
• Flexible and balanced: You can flexibly adjust your working model, have at least five weeks of vacation, and depending on the activity, the possibility to work from home.