Commercial Clerk Central Office and Reception (70%) - Start: January 1, 2026
Stadt Luzern
Luzern
Key information
- Publication date:29 October 2025
- Workload:70%
- Place of work:Luzern
Job summary
The Social Services are exploring new paths. Join us to make an impact!
Tasks
- Manage phone triage and inquiries at the reception or back office.
- Handle archiving tasks across all areas efficiently.
- Optimize workflows and embrace digital tools in daily tasks.
Skills
- Commercial education with relevant work experience required.
- Enjoy client contact and maintain respectful interactions.
- Team player with experience supporting those in challenging situations.
Is this helpful?
The Social Services are taking new paths. Do you want to actively contribute and help shape them?
Your tasks
- Together with your team, you handle the triage of phone calls at the Social Services reception or in the back office, provide information, issue confirmations, and process the daily mail.
- You perform tasks in archive management for all areas.
- You actively help to optimize workflows and enjoy shaping the workday with digital tools.
- You are flexible in deployment and can step in during bottlenecks.
Your profile
- Commercial apprenticeship with professional experience in a comparable field of tasks.
- You enjoy contact with clients and pay attention to respectful and appreciative interaction.
- You like working in a team and have experience with people in difficult life situations.
- You enjoy organizing and keep an overview in hectic situations.
- You are a communicative and open-minded person.
