Inspire (MIT) April 2027

About the job

Company Description

Fairmont Hotels and Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in preparation, in 30 countries around the world, stretching from the beaches of Hawaii to the preserved national parks of Canada, through the heart of London and the deserts of the United Arab Emirates.

Hotel Presentation: 

Fairmont Le Montreux Palace :

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, of the Fairmont brand and affiliated with Swiss Deluxe Hotels. Possessing an incomparable worldwide reputation characterized by 236 luxurious rooms and suites and one of the most refined gastronomic experiences, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the must-visit to vibrate to the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the Lemantine by Alan Geaam, the cuisine of the starred Franco-Lebanese chef who signs the menu of our new ephemeral restaurant for the summer season, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the rhythm of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

INSPIRE F&B - MANAGEMENT TRAINING 18 months M/F – Spring 2027

The Inspire program is designed for promising hotel talents, offering a unique opportunity to immerse yourself in the heart of hotel operations and train alongside the best professionals in the industry. As an Inspire F&B participant, you will benefit from an immersive and diversified experience within our iconic restaurants, bars, and banquets, discovering all facets of Food & Beverage in a prestigious setting.

This program will allow you to develop your skills, acquire a global vision of luxury industry standards, and actively contribute to offering special and unique experiences to our guests.

If you aspire to an exceptional career in luxury hospitality, the Inspire program is the springboard you need!

General missions:

• Consistently provide professional, friendly, and engaging service
• Establish and maintain effective relationships with employees, monitor their levels and schedules
• Organize employee schedules
• Implement all necessary actions to provide high-quality premium service
• Master the menu offerings, their garnishes, content and preparation methods, and master promotion
• Handle customer complaints and report them to the immediate supervisor
• Conduct briefings before service and maintain close links with the Service Chef
• Control stocks for daily use in restaurants and bars to ensure service levels
• Lead by example and apply LQA technical and emotional standards
• Commit to the quality of your service, discretion, and perfect honesty
• Strictly respect hygiene and sanitary prescriptions
• Respect ergonomic work standards in health and safety rules
• Respect department policies, procedures, and service standards
• Respect all safety policies
• Any other tasks as assigned 

Specific missions :

F&B rotation through all food and beverage outlets:

Banquets Supervisor:

• Supervise the service team in collaboration with Banquets supervisors
• Personally take care of clients and their requests during the organization of banquets, breakfast, and brunch
• Participate in all required administrative work areas, including but not limited to: planning, opening/closing tasks, cleaning and maintenance checklists
• Coordinate staff training
• Be present on the floor and set an example as a warm and professional host

Montreux Jazz Café Supervisor:

• Supervise the service team in collaboration with the Montreux Jazz Café Assistant Manager
• Personally take care of clients (reservations, seating, order taking, cashier tasks if necessary) and ensure colleagues under supervision serve them efficiently
• Participate in all required administrative work areas, including but not limited to: planning, opening/closing tasks, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinate staff training (responsible for role-playing scenarios)
• Be present on the floor and set an example as a warm and professional host

Funky Claude's Bar Supervisor:

• Supervise the service team in collaboration with the Funky Claude’s Bar Supervisor
• Organize the service plan and station plans
• Participate in beverage inventory
• Participate in all required administrative work areas, including but not limited to: planning, opening/closing tasks, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinate staff training
• Participate in regular cleaning inspections with the Funky Claude's Bar manager to ensure compliance with health and safety standards, as well as hotel cleanliness

In Room Dining & Pureaty Café Supervisor 

• Supervise the In Room Dining team in collaboration with the In Room Dining Supervisor
• Participate in department management and be responsible in the absence of the supervisor
• Know the operation of room service, VIP equipment, and Pureaty Café
• Ensure cleanliness and hygiene measures at the level of trays, carts, equipment, and premises of IRD and Pureaty Café
• Master the menu offerings, their garnishes, content and preparation methods, and master promotion

Terrasse du Petit Palais - Supervisor

• Personally take care of clients (reservations, seating, order taking, farewells, cashier tasks if necessary) and ensure colleagues under supervision serve clients efficiently and timely
• Participate in beverage inventory
• Participate in all required administrative work areas, including but not limited to: planning, opening/closing tasks, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinate staff training
• Participate in regular cleaning inspections with the Terrasse du Petit Palais manager to ensure compliance with health and safety standards, as well as hotel cleanliness

Observation and support of F&B administration by the F&B Coordinator / F&B Director.

• Be initiated to the different budgets related to the F&B department
• Manage pressure and urgent demands from other departments regarding stock and budget management
• Be exposed to logistics and organization of the different F&B departments
• Be in contact with suppliers and service providers
• Understand department dynamics and effectively plan colleagues
• Plan and prepare the hotel and department effectively for future audits.

Qualifications:

• Graduate of a recognized hotel school or university within the last two years
• Minimum of 1 year experience in food and beverage service
• Minimum of 6 months experience in a supervisory role
• Experience in a 4* or 5* hotel is an asset
• Fluent in spoken and written French and English
• Flexibility, adaptability, and stress resistance
• Very good communication skills
• Flexibility and availability in schedules
• Teamwork oriented
• Customer service oriented
• Attention to detail
• Organized
• Ease with presentations and training
• Leadership

VISA REQUIREMENTS

To be able to work in Switzerland, the candidate must have a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Housing possibility depending on availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our outlets and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. 

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity :
We build trust through mutual respect and authenticity.​

Autonomy:
We have the power to take initiatives and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee benefits:
Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.