Department Manager (m/f/d) - Zurich Region (100%)
Zürich
Key information
- Publication date:28 August 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Zürich
Department Manager (m/f/d) - Zurich Region (100%)
- Full-time
Company Description
Job Description
WHAT YOU DO
As a Department Manager, you lead and support your team and promote an inclusive culture that strengthens collaboration and entrepreneurial thinking. You ensure an excellent operational and visual experience for customers and colleagues in the store.
You:
- ensure a strong visual and commercial presentation to provide a great shopping experience for our customers using service tools.
- analyze sales and budget targets, develop optimization measures.
- plan tasks and staff deployment efficiently, ensure the smooth running of all operational processes – from the sales floor to storage areas, as well as cash register and fitting room routines, and daily store opening and closing.
- develop your team strategically through targeted recruiting, onboarding, regular feedback discussions, performance evaluations, and individual development.
Would you like to learn more about the role of Department Manager? Listen to our jobcast episode and learn more about the job firsthand – directly from our team: Department Manager
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WHO YOU WORK WITH
Our stores are the heart of H&M – here our customers experience the brand up close. Every team member contributes to creating an inspiring and welcoming atmosphere.
You work closely with your team and help our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents with …
- leadership skills and experience in retail.
- motivation and empathy to inspire their team and thus create a great shopping experience.
- a clear focus on planning and priorities to ensure efficient store operations.
and talents who …
- act solution-oriented, flexibly, and think analytically.
- work collaboratively in teams, communicate clearly, and listen actively.
- have a passion for fashion, trends, and commerciality.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business areas. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be contradictions. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we use our size and knowledge to lead the fashion industry into a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We are proud to be a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.
- Employee discount on all our products and brands.
- 25 days of vacation
- HIP – H&M Incentive Program (bonus program)
- Employee Assistance Program (support services for employees)
- Corporate Benefits (exclusive discounts at many brands)
- Company pension scheme
JOIN OUR TEAM
Our strength and uniqueness lie in many things – in our inclusive culture, our strong values, and the development opportunities. But above all, it is our teams that make us who we are.
* More information about the processing of your personal data can be found in our privacy notice.
** We strive for a fair and equal process and ask you not to include a cover letter with your application, as these often contain information that can easily lead to unintended biases.