Patient Reception and Management Collaborator 60% / Employee Patient Reception and Management 60%

To complete its team, the Fribourg hospital is looking for the Patient Reception and Management (PRM) service of HFR Tafers and HFR Meyriez-Murten a

Patient Reception and Management Collaborator
60 %

Your mission

• welcome patients, provide information and guide them within the hospital

• manage the telephone switchboard

• perform specific administrative tasks necessary for patient admission to the hospital

• respond to internal and external requests to the hospital

• work irregular hours (weekends and public holidays)

Your profile

• basic commercial training (CFC commercial employee or equivalent)

• professional experience in the health insurance and/or hospital sector

• knowledge of functions and terminology related to medical activities is an asset

• mastery of the French or German language with excellent knowledge of the other language

• sense of communication, collaboration, responsibility, comfortable in human relations, able to work independently and in a team

• organizational skills, curious, flexible and stress-resistant

• excellent command of common computer tools (MS Office); Opale and Polypoint an asset

Start date: May 1, 2026

Information: Ms. N. Stulz-Piller, Coordinator Patient Reception and Management, HFR Meyriez-Murten and HFR Tafers,
tel. 026 306 60 06

Application deadline: February 8, 2026

Ref: HFR-A-260306

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To complete its team, the Fribourg hospital is looking for an

Employee Patient Reception and Management
60 % for the reception and patient management of HFR Tafers and HFR Meyriez-Murten

Your tasks:

• You welcome patients, provide them with information and direct them to the right place within the hospital
• You operate the telephone switchboard
• You perform specific administrative tasks related to patient admission
• You respond to internal and external hospital inquiries
• You are open to irregular working hours, weekend and holiday shifts

Your profile:

• Commercial basic training (EFZ as commercial employee or equivalent)
• Professional experience in the hospital and/or health insurance sector
• Knowledge of functions and terminology in the field of medical activities is an advantage
• Fluency in German or French with very good knowledge of the other language
• Communication skills, sense of responsibility, interpersonal skills, independent working style and ability to work in a team
• Resilience, organizational skills, interest in people, flexibility
• Excellent command of common office programs (MS Office), knowledge of Opale and Polypoint is an advantage

Start date: May 1, 2026

Information: Ms. N. Stulz-Piller, Coordinator Patient Reception and Management, HFR Tafers, Tel. 026 306 60 06

Application deadline: February 8, 2026

Ref: HFR-A-260306