VAUDOISE ASSURANCES HOLDING SA
Neuchâtel, NE
12 hours ago
Customer Support (m/f/x) - 100%
- 27 February 2026
- 100%
- Neuchâtel, NE
Job summary
Join Vaudoise, a leading Swiss insurer committed to a healthy work environment.
Tasks
- Support advisors and brokers in managing client contracts effectively.
- Open and process various insurance claims efficiently.
- Assist clients through multiple communication channels with ease.
Skills
- Minimum 3 years in a similar role or commercial employee diploma.
- Fluent in French; German or English is a plus.
- Proactive, stress-resistant, and a team player with flexibility.
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About the job
A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.
To complete our team within our general agency in Neuchâtel, which offers our clients high-level services in contract management and processing, we are looking for a Customer Support at 100%.
The various tasks awaiting you:
- Support our agency advisors and brokers both in contract management and follow-up
- Open claims for all branches as well as handle agency claims for motor vehicles and property
- Inform customers (counter, correspondence, telephone, and accounting)
What makes you unique:
- Professional experience in a similar position of at least 3 years or a commercial employee CFC in the insurance field
- AFA certification or federal diploma is an asset
- Native French speaker, German and/or English as a second language is an asset
You are also autonomous, know how to manage priorities and stress, are flexible, and have ease in contacts while enjoying teamwork, then you are the person we need!
We offer you:
- A healthy work environment in a mutual company certified "Great Place to Work"
- Multiple social benefits, including flexibility in work organization
- Human values focused on employee well-being
- Support in development and training
We look forward to receiving your complete application file digitally (with CV, cover letter, copies of work certificates and diplomas).
