Administrative Clerk for Admissions in the Department of Medicine - 100%

About the job

Company Description

With more than 13,000 employees representing 160 professions, the University Hospitals of Geneva are a nationally and internationally recognized institution. To learn more about our institution, take a few minutes to discover the highlights of the year 2025 by clicking  here .

The  Department of Medicine  (DMED) consists of 14 medical-care entities (12 medical services, 1 Unit for Investigation and Short Treatments (UITB), and the Blood Transfusion Center (CTS)) with the particularity of including technical platforms in its organization (including interventional cardiology and digestive and pulmonary endoscopy), several treatment and care platforms (biological treatments, photopheresis, and medical care), 1 hospital and outpatient dialysis center, and 3 rehabilitation and reconditioning programs. Furthermore, the medical-care activity is strongly dedicated to inpatients (9 care units, 160 beds) with internal consultants benefiting the patient care provided by other medical departments.

Job Description

Within the team of the Admission and Billing Center of the Department of Medicine (CAF), you are responsible for admissions. You ensure the reception and admission of patients according to the procedures and rules in force. You provide information to anyone presenting at admissions and are the guarantor of identity vigilance from an administrative perspective. You manage rejections related to non-compliant information.

Your interpersonal skills and communication abilities allow you to welcome all patients with excellent service quality. You know how to act diplomatically and calmly, especially when facing a dissatisfied or nervous person. As the first contact, you embody the image of the institution through your work.

Moreover, you coordinate transportation means for patients who require it. Similarly, you offer personalized service to vulnerable patients in collaboration with internal support partners such as social workers or the complex cases unit.

Within the team, you engage in a service continuity dynamic by taking over from your colleagues in case of absence and promoting information exchange within the team. You do not hesitate to improve your skills by seeking appropriate assistance. More generally, you contribute to all activities aimed at improving service quality.

Qualifications

You hold a Federal VET Diploma (CFC) as a commercial employee or an equivalent qualification.

You have perfect command of the French language. You have knowledge of English or another language.

You master HUG software (GRECO, DPI, DPA, etc.).

You have prior experience in a field related to reception and/or health.

You have the ability to work in a multidisciplinary team. You are capable of undertaking and managing several tasks simultaneously, have a sense of organization, planning, and priorities.

You possess tact, courtesy, and a keen sense of human relations. You have strong stress resistance and demonstrate discretion.

Additional Information

• Start date: 01.06.2026
• Number of positions: 1
• Activity rate: 100%  
• Function class: 10
• Contract: Permanent
• Application deadline: 20.04.2026
• Information request: Ms. J. Pinto-Pires, admissions manager, tel. 079 553 73 48

Your application file must include a letter demonstrating your motivation, your curriculum vitae, copies of diplomas and certificates required for the position, and the last 2 work certificates.

This announcement is addressed equally to women and men.

Wishing to engage in the fight against unemployment, the HUG encourage applications coming from the Cantonal Employment Office.

Only applications submitted via the recruitment platform will be considered. Paper and email applications will not be processed.