On-call scheduler, bilingual FR/DE, 25% or 50%, home office

13 February 2026
25 – 50%
Renens VD

Job summary

Senevita is the largest integrated service provider for seniors, employing around 4000 staff. Join a supportive team with flexible work hours and great benefits!

Tasks

Handle phone calls and provide effective solutions.
Manage staff replacements and absences efficiently.
Communicate client needs and report on resolutions.

Skills

Fluent in French and German, experience in home care is essential.
Strong organizational skills and autonomy required.
Comfortable with computers and customer interaction.

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About the job

Senevita is the largest integrated service provider for elderly people and has about 4000 employees. While the Senevita sites are synonymous with autonomous protected living and comprehensive care, Senevita Casa is the leading private provider of home help and care services throughout Switzerland.

For our Planning Center based at the Senevita Casa Vaud site in Renens, we are looking for several from April 1st:

Schedulers, bilingual FR/DE, at 25% or 50% for the on-call telephone service

This is a home office job to maintain the continuity of scheduled interventions and manage emergency situations outside office hours, from 7 a.m. to 8 a.m. and from 5 p.m. to 9:30 p.m. Monday to Friday as well as on weekends from 7 a.m. to 2:30 p.m. or from 2 p.m. to 9:30 p.m.

Your tasks

Answer telephone calls and implement a solution
Manage replacements and absences of employees
Communicate and relay needs to the concerned persons
Adjust the requests of our clients and the expectations of our employees
Write a report on the measures taken and problems solved

Your profile

Oral and written proficiency in French and German
Experience in home help or healthcare
You have a sense of organization and are autonomous
You enjoy telephone contact with clients and colleagues
You are comfortable with IT (Windows-Office, Internet)
Residence near Renens

Our offer

A varied and stimulating activity
Great autonomy within a motivated team
Pre-planned working hours
Attractive and dynamic environment in a growing market
Access to discounts on various items or services (half-fare CFF subscription, fitness)

We look forward to receiving your online application.
Do you have any questions? Do not hesitate to contact us.

Only complete applications will be considered with:

Cover letter
CV
Copy of diplomas
Copy of work certificates

Pauline Gobé
Head of the Planning Center