Fiege Logistik (Schweiz) AG
Bülach
13 hours ago
IT OnSite Supporter Switzerland 100%
- 30 January 2026
- 100%
- Bülach
Job summary
Die Fiege Logistik (Schweiz) AG, a leading logistics provider, is part of the Fiege Group. Join a team that values collaboration and innovation!
Tasks
- Install and maintain hardware and software with IT teams in Switzerland and Germany.
- Analyze and resolve IT issues, providing first and second-level support.
- On-site support for IT infrastructure in multiple Swiss locations.
Skills
- Completed IT education or equivalent qualification; several years in IT support.
- Strong knowledge in hardware, Windows OS, and networking.
- Excellent customer service skills and ability to work in a team.
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About the job
Fiege Logistics (Switzerland) AG, headquartered in Münchenstein, is a subsidiary of the internationally active Fiege Group headquartered in Greven (D), a family business that drives innovative business models in the areas of logistics, digital, real estate, and ventures. Currently, the Fiege Group employs around 22,000 people at approximately 136 locations in 14 countries. Our corporate culture and the FIEGE success spirit make us unique and create a sense of belonging among all colleagues. Because we live family values and respectful cooperation.Fiege Logistics (Switzerland) AG is one of the most renowned service providers in the Swiss forwarding and logistics sector with 420 employees at 5 locations. We are a family business established in the Swiss market for 150 years. We offer the complete supply chain and tailor-made solutions for our customers. Short reaction times to market changes, a holistic corporate strategy, and above all the commitment and experience of our employees always provide our customers with comprehensive service according to the highest quality standards.
To complement our team at the location in Bülach or Oftringen, we are looking for an engaged personality immediately or by arrangement for the position of
IT OnSite Supporter Switzerland 100%
\n\n\nWhat you do\n\n
- Installation, configuration, and maintenance of hardware and software in close cooperation with the IT specialist teams in Switzerland and Germany
- Analysis and resolution of IT malfunctions (first and second level support), including communication with employees at our locations
- On-site support for the IT infrastructure at our locations in Münchenstein, Bülach, Oftringen, Dotzigen, and Balerna
- Setup and commissioning of workstations as well as introduction of new employees to the IT systems
- Classification, processing, and documentation of support cases in the ticket system
- Ensuring compliance with processes and standards within the framework of ISO-27001 certification in cooperation with the quality team
- Completed training in the IT field or comparable qualification
- Several years of professional experience in IT support or a similar function
- Sound knowledge of hardware, operating systems (Windows), networks, and common office applications
- Experience with ticket systems and ITIL processes is an advantage
- Very good German skills in spoken and written form; English and/or Italian skills are an advantage
- Independent, structured, and solution-oriented working style
- High customer and service orientation
- Teamwork, flexibility
- Willingness to travel within Switzerland
- Driver's license category B
